Sussex Partnership NHS Foundation Trust

Reception Admin Assistant

The closing date is 15 April 2026

Job summary

An opportunity has arisen to join our Reception Team based at East Brighton Community Mental Health Centre. We are looking to recruit a highly motivated and enthusiastic individual to join our small reception team. You will need to present a professional and courteous manner to all patients, staff and visitors entering and exiting the Centre.

This role is varied and, at times, very busy, providing reception support to the multi-disciplinary teams based within the Centre. You will also be reporting to and assisting the Buildings Manager with various tasks.

Main duties of the job

Ensure the security of the centre is maintained via appropriate staff identity checks, provision and monitoring of visitor passes/activation & deactivation of ID badges as required.

Working with complex multiple room bookings for the centre and liaising with Buildings Manager as necessary.

Relaying room booking information to staff accordingly.

Act as Fire Warden as and when called upon.

Receive and respond to incoming telephone calls to the centre, relaying messages accurately and promptly.

Take part in regular supervision, training and update meetings as defined by the line manager.

Participate in any key admin tasks as required.

Handle incoming and outgoing post.

Receive, sign for and direct incoming deliveries as required.

Oversee prescription log and collections via appropriate checks.

Unlock and secure the building and ground floor rooms each full working day.

Oversee multiple appt room booking systems.

Use of confidential client information systems.

Reimbursement of client travel fares where necessary.

Carry out any other appropriately identified tasks as required by your Line Manager.

Ensure Trust mandatory training is kept up to date.

Take part in a Trust induction prior to starting in post.

Please refer to the job description for more details.

About us

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a Multi-disciplinary Service committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Pro-rata

Contract

Permanent

Working pattern

Job share

Reference number

354-AB-21074

Job locations

East Brighton Community Mental Health Centre

Elm Grove

Brighton

BN2 3EW

Job description

Job responsibilities

To carry out all duties of the role in accordance with the Reception and Security procedures of the Centre and be an effective member of the Reception Team.

You will need to be proficient in working with our busy multi room booking system and be proficient with Microsoft Word, Excel, Outlook.

Training will be given on our bespoke patient systems as well as the reception post..

To be able to maintain an efficient and welcoming reception and work with security resources and equipment, maintaining a professional and friendly manner.

The post will consist of 29hrs over 5 days (Mon-Fri)/details at interview

Please see the job description for further information

Job description

Job responsibilities

To carry out all duties of the role in accordance with the Reception and Security procedures of the Centre and be an effective member of the Reception Team.

You will need to be proficient in working with our busy multi room booking system and be proficient with Microsoft Word, Excel, Outlook.

Training will be given on our bespoke patient systems as well as the reception post..

To be able to maintain an efficient and welcoming reception and work with security resources and equipment, maintaining a professional and friendly manner.

The post will consist of 29hrs over 5 days (Mon-Fri)/details at interview

Please see the job description for further information

Person Specification

QUALIFICATIONS

Essential

NVQ3 or equivalent experience

EXPERIENCE

Essential

Administration and organisational experience
Knowledge of CCTV operation
Previous experience in a similar role

Person Specification

QUALIFICATIONS

Essential

NVQ3 or equivalent experience

EXPERIENCE

Essential

Administration and organisational experience
Knowledge of CCTV operation
Previous experience in a similar role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information