Job summary
- The key duty of this post is to provide business support to the Chief Officer personally and the Directorate as a whole. This will include project management, monitoring and progress-chasing, the analysis and presentation of particular data and reports, and general support of service improvement and planning for the Chief Officer including diary management.
- The post holder will lead the Business Management functions of the directorate including being responsible for the design, production, analysis and presentation of a range of routine and ad hoc performance and business reports. Ensuring that information provided reflects service practice and is timely, relevant and accurate.
- To undertake project work as directed by the Chief Officer and to hold delegated responsibility for any related budget (up to appropriate financial limits).
- To ensure the maximum effectiveness of the Directorate by planning and managing the diaries and providing proficient secretarial, office management, personal assistant and support services.
Main duties of the job
The post holder will be responsible for
The day-to-day organisation of the Directorate office
Knowing the overall priorities of the Chief Officer, interpreting these priorities by planning and managing the diary and facilitating delivery
Scheduling and following up commitments made by the Chief Officer
Establish and use effective administrative working protocols and practices within the directorate group, whilst continually reviewing/improving the systems.
Assist the Chief Officer in developing, implementing and maintaining specific policies, protocols and related systems
Assist the Chief Officer / Support Team in developing, implementing and maintaining directorate specific policies, protocols and related systems within the directorate.
Representing and making decisions on behalf of the Directorate which relates to either performance, or business decisions as delegated by the Chief Officer.
Having delegated budgetary responsibility for expenditure on the Chief Officer's budget and budget responsibility for their project budget.
Line management of administrative staff within Directorate to include regular supervision schedule and annual appraisal, involving the Chief Officer in objective setting in the appraisal.
Representing the Directorate at internal and external meetings as instructed.
About us
About UsSussex Partnership NHS Foundation Trust provides mental health, learning disability and neurodevelopmental services across the South East. Our care is delivered in hospitals, health centres, community settings and specialist facilities, with research and continuous improvement at the core of our work.
We are recruiting a Business Manager to support the Chief Strategies and Partnerships Officer (CSPO)/Deputy Chief Executive and lead the CSPO administrative team. Reporting directly to the CSPO/D-CEO, you will oversee a broad portfolio of responsibilities and work closely with senior leaders across the directorate.
We are seeking a Business Manager who:
- Has a strong track record in administrative and business support
- Is collaborative, compassionate and an effective communicator
- Has experience working with executive teams
- Demonstrates a commitment to high-quality, person-centred care
What We OfferYou will join an ambitious organisation that values innovation, development and equality of opportunity. We welcome applications from all backgrounds.
Job description
Job responsibilities
Key Result Areas:
Performance Information and Systems
Summary:
- Build strong internal relationships to support directorate operations
- Develop and manage systems for communication, auditing, and performance information
- Serve as the expert contact for all business support matters
- Coordinate complex meetings and produce agendas, minutes, and action logs
- Provide highquality administrative and secretarial support
- Screen and prioritise correspondence, taking independent action when appropriate
- Lead on information production, analysis, presentation, and dissemination
- Manage businesssensitive information securely and effectively
- Maintain robust performance management and audit processes
- Analyse activity and support financial performance reviews
- Support workload management, project delivery, and service planning
Staff Management
Participate in recruitment and selection processes and provide comprehensive line management for administrative staff.
Summary:
- Act as panel member or chair for recruitment of administrative staff
- Arrange temporary staffing as required
- Provide full line management for designated administrative and Executive Support Team staff
- Oversee appraisals, sickness management, performance, disciplinary, and grievance matters
Financial
Perform delegated financial responsibilities and support project-related budget management.
Summary:
- Undertake project work with associated budget responsibility
- Act as authorised signatory for petty cash, travel, meeting expenses, and agency timesheets
- Monitor relevant budgets and escalate concerns to the Chief Officer
- Maintain the highest level of confidentiality and professionalism
- Participate in supervision, appraisal, and personal development
- Undertake additional duties as requested, appropriate to the role
- Uphold and actively promote the Trusts values and vision
Job description
Job responsibilities
Key Result Areas:
Performance Information and Systems
Summary:
- Build strong internal relationships to support directorate operations
- Develop and manage systems for communication, auditing, and performance information
- Serve as the expert contact for all business support matters
- Coordinate complex meetings and produce agendas, minutes, and action logs
- Provide highquality administrative and secretarial support
- Screen and prioritise correspondence, taking independent action when appropriate
- Lead on information production, analysis, presentation, and dissemination
- Manage businesssensitive information securely and effectively
- Maintain robust performance management and audit processes
- Analyse activity and support financial performance reviews
- Support workload management, project delivery, and service planning
Staff Management
Participate in recruitment and selection processes and provide comprehensive line management for administrative staff.
Summary:
- Act as panel member or chair for recruitment of administrative staff
- Arrange temporary staffing as required
- Provide full line management for designated administrative and Executive Support Team staff
- Oversee appraisals, sickness management, performance, disciplinary, and grievance matters
Financial
Perform delegated financial responsibilities and support project-related budget management.
Summary:
- Undertake project work with associated budget responsibility
- Act as authorised signatory for petty cash, travel, meeting expenses, and agency timesheets
- Monitor relevant budgets and escalate concerns to the Chief Officer
- Maintain the highest level of confidentiality and professionalism
- Participate in supervision, appraisal, and personal development
- Undertake additional duties as requested, appropriate to the role
- Uphold and actively promote the Trusts values and vision
Person Specification
Qualifications
Essential
- Relevant degree or diploma level qualification or equivalent experience plus training & experience to post graduate diploma level.
- Evidence of continuous personal and professional development
Knowledge/Experience
Essential
- Knowledge of business case procedures
- Experience and evidence of analysing, interpreting and presenting information
- Experience and evidence of leading on a project or directly supporting via a project management process
- Experience of performance monitoring
- Experience of managing or maintaining data management systems.
- Experience of servicing meetings and taking minutes
- Experience of line management of staff
- Experience of dealing with confidential and sensitive issues with tact and diplomacy
Person Specification
Qualifications
Essential
- Relevant degree or diploma level qualification or equivalent experience plus training & experience to post graduate diploma level.
- Evidence of continuous personal and professional development
Knowledge/Experience
Essential
- Knowledge of business case procedures
- Experience and evidence of analysing, interpreting and presenting information
- Experience and evidence of leading on a project or directly supporting via a project management process
- Experience of performance monitoring
- Experience of managing or maintaining data management systems.
- Experience of servicing meetings and taking minutes
- Experience of line management of staff
- Experience of dealing with confidential and sensitive issues with tact and diplomacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
