Job summary
A brilliant developmental and influential opportunity for a talented individual has now arisen within an established Patient Flow Service in Sussex Partnership NHS Foundation Trust. Patient Flow is a 24 hour, 7 days a week service and this position will predominately cover night shifts (21:00-09:00) with some flexibility to work from home.
We are looking to recruit a non-clinical Bed Manager to take the lead in delivering the key components and improvements to patient flow, and you will be working within a busy and dynamic team.
We are looking for an enthusiastic, highly motivated professional with a desire to optimise patient flow and discharge pathways across Sussex, working closely with multi-disciplinary colleagues.
Experience in working within an acute mental health setting would be desirable but not essential as this would be provided on appointment with induction and training. You will also need a commitment to improve the patient experience and journey. The successful candidate must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and other key stakeholders.
This is the perfect opportunity for those who are looking for a new challenge, enjoy variety in their work and wish to be part of a team striving to make a difference to our patients' health care across Sussex.
Main duties of the job
- To be responsible for the identified CDS area or trust wide if working out of hours to ensure that discharge pathway planning information is identified and recorded for each patient.
- To develop local relationships with acute wards, urgent care services and community mental health teams to support discharge pathway planning and patient flow.
- To participate as an effective member of the Clinical Bed Management Service.
- To work in accordance with the non-clinical policies and procedures which are relevant to the role of Bed Manager.
- You will also work closely with the Clinical Leads & fellow Bed Managers to ensure a seamless service is delivered to patients across Sussex, ensuring optimum bed capacity and that resources are deployed to meet the challenges faced with patient flow. The understanding and processing to aid decision making is vital for rapid, safe and appropriate patient moves.
- In addition, you will be required to provide comprehensive, professional, operational, effective support, within the Patient Flow Service; whilst being supported by the Clinical Lead Nurses Mangers for Capacity & Flow.
About us
Sussex Partnership provides mental health and learning disability care for all age groups across Sussex and for children in Hampshire.
We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.
We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.
Other key survey results:
70% highlighting flexible working as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work in their team 77% identifying opportunities to show initiative in their roles
Job description
Job responsibilities
- To develop effective working relationships with local teams and services to support and optimise patient flow
- To be aware of all patients admitted to inpatient services in the locally defined area and to scrutinise the information to identify
- discharge pathway (simple or complex)
- Record information accurately related to discharge pathway and ensure that information is communicated to agreed teams and services
- Participate as a core member of the Patient Flow service and provide support to ensure that all functions can be maintained
- Enable the Patient Flow Service to develop an emphasis on forecasting capacity and assertively identifying potential and confirmed
- discharges
- Provide timely information to the Acute Referral Co-ordinator and Clinical Leads on capacity across the acute services and identify any
- other teams or services who may be involved in the discharge planning for patients
- Escalate issues locally related to discharge pathway planning to ensure that potential obstacles are identified, communicated and
- resolved
- Participate in day to day communication which will include the collation of data and information recorded on patient records, reporting
- and recording and participate in patient flow Trust wide conference calls as and when required
- Collate and provide written information for each CDS area to assist with daily and weekly patient flow actions and engagement
- The post holder will be required to applying a high degree of confidentiality to all of their work. They must be able to demonstrate good
- interpersonal and communication skills, manage competing demands and organise their own work in meeting deadlines in order for the
- smooth operation of the service.
- Provide cover for other Bed Managers and record all referrals for inpatient admission which are received for the identified CDS
Job description
Job responsibilities
- To develop effective working relationships with local teams and services to support and optimise patient flow
- To be aware of all patients admitted to inpatient services in the locally defined area and to scrutinise the information to identify
- discharge pathway (simple or complex)
- Record information accurately related to discharge pathway and ensure that information is communicated to agreed teams and services
- Participate as a core member of the Patient Flow service and provide support to ensure that all functions can be maintained
- Enable the Patient Flow Service to develop an emphasis on forecasting capacity and assertively identifying potential and confirmed
- discharges
- Provide timely information to the Acute Referral Co-ordinator and Clinical Leads on capacity across the acute services and identify any
- other teams or services who may be involved in the discharge planning for patients
- Escalate issues locally related to discharge pathway planning to ensure that potential obstacles are identified, communicated and
- resolved
- Participate in day to day communication which will include the collation of data and information recorded on patient records, reporting
- and recording and participate in patient flow Trust wide conference calls as and when required
- Collate and provide written information for each CDS area to assist with daily and weekly patient flow actions and engagement
- The post holder will be required to applying a high degree of confidentiality to all of their work. They must be able to demonstrate good
- interpersonal and communication skills, manage competing demands and organise their own work in meeting deadlines in order for the
- smooth operation of the service.
- Provide cover for other Bed Managers and record all referrals for inpatient admission which are received for the identified CDS
Person Specification
Qualifications
Essential
- Relevant degree level qualification or equivalent administrative experience or diploma level plus relevant experience
Desirable
- Working in Mental Health settling
Knowledge/Experience
Essential
- Experience of working within acute mental health services
- Knowledge and understanding of adult mental health services
Desirable
- Lived experience of mental health issues
Person Specification
Qualifications
Essential
- Relevant degree level qualification or equivalent administrative experience or diploma level plus relevant experience
Desirable
- Working in Mental Health settling
Knowledge/Experience
Essential
- Experience of working within acute mental health services
- Knowledge and understanding of adult mental health services
Desirable
- Lived experience of mental health issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
