Sussex Partnership NHS Foundation Trust

Community Support Worker

The closing date is 30 November 2025

Job summary

Are you looking for a stimulating and rewarding challenge? Do you have the ability to actively listen and communicate effectively, show empathy and compassion with a willingness to learn? We are looking to recruit an experienced, enthusiastic and motivated Community Support Worker, to work within our experienced and friendly team supporting people with severe and enduring mental health problems. The team provides specialised mental health care within a recovery focused model designed to enable and encourage services users to develop positive coping strategies to maximise their independence and potential.

Main duties of the job

The role involves supporting the community nurses in delivering excellent service to the patients under our care. The successful candidate will be undertaking clinical visits to patients and their carers out in the community, be able to work as part of the multi-disciplinary team, feeding back any concerns thus ensuring risks are identified, discussed and acted upon within a timely manner.

You will be assisting the community nurses to plan, implement, review and evaluate individual patients care plans thus ensuring the patients' needs are at the fore at all times. The successful candidate will be expected to deliver safe and compassionate care and be pro-active in their approach to promote social inclusion and positive occupation in accordance with our Trusts values and behaviours.

About us

Our vision is to deliver excellent mental health services which improve the health of our communities. To do this we need outstanding people who share our values:

People first: People are at the heart of everything we do

Future Focused: We are optimistic, we learn and we always try to improve

Embracing change: We are bold, innovative and disciplined about making use of our resources to continuously improve

Working together: We provide services in partnership with patients, families and others

Everyone counts: We value, appreciate and respect each other

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

354-AN-20906

Job locations

Mid Sussex Neighbourhood Mental Health Team, Linwood

Butlers Green Road

Haywards Heath

RH16 4BE

Job description

Job responsibilities

Communication & Relationship skills Provide and receive information from clients, clients representatives and immediate team colleagues.Exchanges factual information to clients using persuasion,reassurance, tact and empathy.Overcome barriers to understanding that may be a result ofmental illness.Knowledge, Training and experience Undertake procedures and practices that will require a base level of theoretical knowledge.Knowledge of health and related procedures, clinical observations, Mental Health act.NVQ 3 training.Analytical & Judgement Skills Assess patients condition through basic test results, assess comfort of patient, and instigate emergency procedures.Planning & Organisational Skills Plan and organise own day-to-day work including home visits.Physical Skills Support clients using equipment where narrow margins existfor error, accuracy is important and use of them requirestraining/ practice.May carry out activities such as venepuncture as trainedUndertake training to ensure safety and competence using equipment.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Good general education
NVQ level 3 or equivalent experience

Knowledge/Experience

Essential

Experience of working with mental health needs in a paid or voluntary capacity
Experience of working collaboratively i.e. with colleagues, wider teams, service users etc
An understanding of confidentiality

Desirable

Lived experience of mental health
Evidence of specific interest in mental health

Person Specification

Qualifications

Essential

Good general education
NVQ level 3 or equivalent experience

Knowledge/Experience

Essential

Experience of working with mental health needs in a paid or voluntary capacity
Experience of working collaboratively i.e. with colleagues, wider teams, service users etc
An understanding of confidentiality

Desirable

Lived experience of mental health
Evidence of specific interest in mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.