Sussex Partnership NHS Foundation Trust

Team Secretary

The closing date is 27 November 2025

Job summary

An excellent opportunity has arisen within the Neighbourhood Mental Health Teams for Adur, Arun and Worthing. We are looking for an experienced Secretary to join us in supporting our clinical teams working with adults experiencing mental health difficulties in the community.

Based at our Swandean site in Worthing you will work as part of a multi-disciplinary team providing a full secretarial service including:

Providing a comprehensive, high quality secretarial service to doctors and clinicians.

Organising client appointments, updating calendars, booking interpreters as necessary.

Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.

Providing reception cover for visitors at our other team bases as required.

This is an opportunity to work in within a supportive team with varied workload. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.

Main duties of the job

You must be able to work as part of a multidisciplinary team. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.

You will e required to:

Provide a comprehensive, high quality secretarial service to doctors and clinicians.

Organise client appointments, updating calendars, booking interpreters as required

Deal sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.

Provide reception cover for visitors at our team bases as required.

About us

We are a large NHS Mental Health Trust in South East England. We're looking for people to help us provide high quality services for the patients, carers and local communities we serve.

We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.

Date posted

13 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum / pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

354-AC-21220

Job locations

Chanctonbury Building, Swandean

Arundel Road

Worthing

BN13 3EP

Job description

Job responsibilities

To provide comprehensive and efficient secretarial support to the team; this will includehandling all aspects of correspondence, including processing referrals and dealing withtelephone enquiries.

Liaise with other directorates and staff at all levels, both internally and externally.

Ensure that all documents and correspondence are filed correctly.

To produce from audio and handwritten notes, word processed letters and reports to ahigh standard of presentation and accuracy using appropriate Trust templates, in line withTrust guidelines. Some letters and reports may contain very distressing content.

To be responsible for initiating and sending out, without reference, routine correspondenceand a variety of self-help information.

To be responsible for managing the diaries of the team and prioritising competing needs

To be responsible for preparation of non-routine papers.

Organise and facilitate relevant meetings, preparing the agenda, taking minutes.

To open and process incoming and outgoing mail for the team.

Job description

Job responsibilities

To provide comprehensive and efficient secretarial support to the team; this will includehandling all aspects of correspondence, including processing referrals and dealing withtelephone enquiries.

Liaise with other directorates and staff at all levels, both internally and externally.

Ensure that all documents and correspondence are filed correctly.

To be responsible for initiating and sending out, without reference, routine correspondenceand a variety of self-help information.

To be responsible for managing the diaries of the team and prioritising competing needs

To be responsible for preparation of non-routine papers.

Organise and facilitate relevant meetings, preparing the agenda, taking minutes.

To open and process incoming and outgoing mail for the team.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.