Job summary
The Improvement Support Officer will provide end to end project support to the Clinical Audit and Improvement team, from receiving new clinical audit, improvement requests and signposting to relevant team member to providing administration to meetings. The postholder will support with the development and design of systems and process relating to clinical audit and improvement governance.
Main duties of the job
The main duties of the Improvement Support Officer are to ensure effective administration to the Improvement & Effectiveness Team; including but not limited to:
Team roster, leave and sickness management
Team meetings / away days / training sessions and events
Team data management and filing systems
Team resources and information
Team inbox administration and work requests
Clinical audit registration and monthly reporting
Data collation, input and analysis to support delivery of the Clinical Audit Forward Plan.
About us
All staff must adhere to professional and Trust standards of behaviour, treat patient and business information with strict confidentiality, and comply with Data Protection Act provisions.
They should maintain awareness of Health and Safety policies, support the Trust's vision and values, and promote diversity, equality, and respect. Staff must demonstrate safeguarding principles, develop positive relationships with colleagues, and take responsibility for protecting vulnerable adults and children. They should familiarise themselves with safeguarding policies and procedures and undertake relevant training
Job description
Job responsibilities
Communication & Relationship SkillsWork closely with staff in the Trust involved in clinical audit and improvement programmesSupport the clinical audit and improvement programme delivery, and promoting the activity and strategy of the departmentMaintain and develop back office Clinical Audit and Improvement team functions and team administration
Analytical & Judgemental SkillsJudgements involving a range of facts or situations which require analysis.Assist in the analysis of quantitative dataAssist in approval and registration of clinical audit and quality improvement projects.
Planning & Organisational SkillsPlanning and organisation of straightforward tasks, activities or programmes, some of which may be ongoing.Organise meetings associated with clinical audit projects study.Arrange Team meetings and away days and the administration around theseArrange briefings for teams as appropriate, and undertake presentations if requiredOrganise groups associated with clinical audit projects.Organise data collection opportunities associated with the clinical audit projects.Orders supplies for team.
Knowledge, Training & ExperienceUnderstanding of a range of work procedures and practices, the majority of which are non-routine, which require some level of theoretical knowledge.Knowledge of administrative procedures, including computer software, especially databases, data analysis software and clinical information systems.Knowledge of clinical audit and improvement.
Job description
Job responsibilities
Communication & Relationship SkillsWork closely with staff in the Trust involved in clinical audit and improvement programmesSupport the clinical audit and improvement programme delivery, and promoting the activity and strategy of the departmentMaintain and develop back office Clinical Audit and Improvement team functions and team administration
Analytical & Judgemental SkillsJudgements involving a range of facts or situations which require analysis.Assist in the analysis of quantitative dataAssist in approval and registration of clinical audit and quality improvement projects.
Planning & Organisational SkillsPlanning and organisation of straightforward tasks, activities or programmes, some of which may be ongoing.Organise meetings associated with clinical audit projects study.Arrange Team meetings and away days and the administration around theseArrange briefings for teams as appropriate, and undertake presentations if requiredOrganise groups associated with clinical audit projects.Organise data collection opportunities associated with the clinical audit projects.Orders supplies for team.
Knowledge, Training & ExperienceUnderstanding of a range of work procedures and practices, the majority of which are non-routine, which require some level of theoretical knowledge.Knowledge of administrative procedures, including computer software, especially databases, data analysis software and clinical information systems.Knowledge of clinical audit and improvement.
Person Specification
Knowledge/Experience
Essential
- Effective administration experience
- Knowledge of clinical audit and improvement methodologies
- Experienced in participating & contributing to team discussions
Desirable
- Clinical Audit experience
- Experience of working with people with severe and enduring mental illness
Person Specification
Knowledge/Experience
Essential
- Effective administration experience
- Knowledge of clinical audit and improvement methodologies
- Experienced in participating & contributing to team discussions
Desirable
- Clinical Audit experience
- Experience of working with people with severe and enduring mental illness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
