Sussex Partnership NHS Foundation Trust

Discharge Support Worker - East Sussex

This job is now closed

Job summary

Are you interested in a new exciting opportunity to develop your career?

Working as part of the discharge hub the Discharge Support Worker will ensure that all discharges from a defined number of mental health acute, dementia, rehab and older person's beds are processed and coordinated in such a manner to ensure that patients are placed in an environment best suited to their assessed needs and trust resources are utilized to their maximum efficiency. The post holder holds no clinical responsibility instead focuses on the administrative coordination to support successful discharge.

We are looking for an individual who is resilient, driven and passionate to provide high quality care to our patients.

Main duties of the job

Main responsibilities are:

You will work closely with teams focusing directly on the needs of patients requiring support and facilitation in order to be discharged from hospital.
You will develop close working relationships with ward teams providing coordinated support to the discharge hub.
Responsible for assisting with processes and procedures to enhance patient flow.
Providing follow up as appropriate for patients discharged taking action and/or escalating issues as required.

About us

Working in Sussex:

Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed
Embrace the city life with great access to visit Brighton and London
With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

Date posted

07 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum / pro rata for part time

Contract

Permanent

Working pattern

Full-time

Reference number

354-AE-21076-B

Job locations

Department of Psychiatry

Kings Drive

Eastbourne

BN21 2UD

Job description

Job responsibilities

You will be an excellent communicator, maintain good working relationships with the team, patients, carers and service users ensuring key information is communicated in a timely, robust and efficient way.

You will work closely with ward staff, Trust teams and liaise with relevant agencies to coordinate the administrative procedures associated with discharge.

You will liaise with patients and carers and support risk identification.

We are building a new hospital in Bexhill to replace our inpatient services at the Department of Psychiatry. This means that, if you are successful in your application, you will be asked to transfer to the new facilities when they open in 2025.

Job description

Job responsibilities

You will work closely with ward staff, Trust teams and liaise with relevant agencies to coordinate the administrative procedures associated with discharge.

You will liaise with patients and carers and support risk identification.

Person Specification

Qualifications

Essential

NVQ Level 2 in Care or equivalent experience

Experience

Essential

Experience working within a health or social care setting.
Experience of working as part of a team
Good communication skills

Person Specification

Qualifications

Essential

NVQ Level 2 in Care or equivalent experience

Experience

Essential

Experience working within a health or social care setting.
Experience of working as part of a team
Good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.