Sussex Partnership NHS Foundation Trust

Incident Administrator

This job is now closed

Job summary

An exciting opportunity has arisen within the Clinical Governance Team for an Incident Coordinator.

The post holder has a key trust-wide role in the work of the Governance Support Team, through the design, development and effective management and co-ordination of all administration services relating to Patient Safety Incidents (PSIs). Facilitating the management and operation of patient safety incident processes, including the analysis and presentation of data, reviewing and grading of PSIs, providing narrative and performance data for production of various high- level reports including the annual and quarterly reports to Board level Committees.

Main duties of the job

Responsible for:

Managing operation of service and PSI specific information systems
Developing administrative working protocols and practices for trustwide implementation.
Assist the Patient Safety Specialist and Patient Safety Team in developing, implementing and maintaining PSI specific policies, protocols and related systems.
Coordinate the investigation of PSIs and monitor the progress of investigations to ensure responses are made within timescales.
Proactively engage in policy development, providing and contributing information in line with the Patient Safety Incident Response Plan.
Coordinate patient safety actions and learning response data and information for presentation at Trustwide meetings.
Coordinate and minute meetings associated with PSIs and learning responses and provide in a timely manner.
Ensure the Trust Risk Management system reflects the current status of all PSIs and associated learning responses and be able to present this information upon request.
Proactively work with triage and grading processes to ensure timely responses for PSIs.
Have a clear understanding of the potential implication of PSIs which may impact significantly on the Trust and be responsible for escalating incidents of concern following their disclosure.
Develop and foster exceptional working relationships withservices on all matters relating to PSIs.
The post holder will work to defined policies but is required to work on own initiative, utilising broad guidance as required

About us

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people inHampshire.Working in Sussex & Hampshire:

Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns.
Enjoy a range of beautiful rural settings and bustling city locations.
With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure.

Date posted

25 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

354-CO-21576-A

Job locations

Portland House

Worthing

BN11 1HS

Job description

Job responsibilities

This is a busy role, requiring good communication, interpersonal and IT skills. The successful applicant will be able to demonstrate a flexible andcalm approach to work, with an ability to prioritise and manage workloads.

Individuals will be able to work both as part of a team and independently and be committed to consistently delivering a quality service, which promotes good customer service and effective working relationships.

Please see attached job description and person specification for more details on the main duties of the role.

Job description

Job responsibilities

Please see attached job description and person specification for more details on the main duties of the role.

Person Specification

Qualifications

Essential

Relevant administrative experience or diploma level plus equivalent experience.

Knowledge / Experience

Essential

Comprehensive experience of working in an administration role.
Experience and evidence of analysing, interpreting and presenting information.
Experience of performance monitoring.
Experience of managing or maintaining data management systems.

Skills

Essential

Advanced skills in MS Microsoft; Excel, Word and PowerPoint Knowledge.
Evidence of skills and knowledge of performance and information processes and quantitative and qualitative analysis.
Excellent range of communication skills and good interpersonal skills.

Desirable

Experience of Ulysses

Approach / Values / Personal Attributes

Essential

Ability to plan own workload, works well under pressure and meets deadlines.
Positive approach to problem solving.

Person Specification

Qualifications

Essential

Relevant administrative experience or diploma level plus equivalent experience.

Knowledge / Experience

Essential

Comprehensive experience of working in an administration role.
Experience and evidence of analysing, interpreting and presenting information.
Experience of performance monitoring.
Experience of managing or maintaining data management systems.

Skills

Essential

Advanced skills in MS Microsoft; Excel, Word and PowerPoint Knowledge.
Evidence of skills and knowledge of performance and information processes and quantitative and qualitative analysis.
Excellent range of communication skills and good interpersonal skills.

Desirable

Experience of Ulysses

Approach / Values / Personal Attributes

Essential

Ability to plan own workload, works well under pressure and meets deadlines.
Positive approach to problem solving.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information