Sussex Partnership NHS Foundation Trust

Receptionist

This job is now closed

Job summary

We are looking for a receptionist for our busy East Brighton community Mental health Centre on the Brighton General Hospital Site. This is a busy role on reception handling room bookings/checking in clients/emails/admin/ calls/ post/deliveries/collections/client travel expenses/unlocking and locking up etc

The working pattern is

Mondays 8.30am-5pm (1hr lunch break)

Tuesdays 8.30am-5pm (1hr lunch break)

Wednesdays 10am-2pm

Thursdays 10am-1.30pm = 22.5hrs

(Fridays are non-working)

We have multiple teams in the building and are open to clients Monday to Friday. This is a shared post and you will have assistance from our second receptions between 10am-2pm each day.

You will need to be IT literate but full training will be given for the position.

Main duties of the job

Checking in clients for appointments/booking rooms for staff to see clients or meetings/working on multiple systems re client and building information/handling client travel expenses/accepting deliveries/overseeing collection of prescriptions/accepting medication deliveries/emails/phone calls/liaising with clinical staff re room bookings a client arrivals or requests/handling post deliveries/unlocking and locking ground floor rooms & external doors.

About us

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.

Working in Sussex:

o Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed

o Embrace the city life with great access to visit Brighton and London

o With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

Other key staff survey results include:

70% highlighting flexible working opportunities as a key point for satisfaction at work
79% reporting feeling able to make suggestions to improve the work within their team
77% identifying the opportunities to show initiative in their roles

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

354-AB-20137-C

Job locations

EBMHC/F Block, Brighton General Hospital Site, Elm Grove, Brighton, BN2 3EW

Elm Grove

Brighton

BN2 3EW

Job description

Job responsibilities

Experience of reservation and booking systems.

Job description

Job responsibilities

Experience of reservation and booking systems.

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
PC skills and knowledge of Microsoft Office software

Knowledge/Experience

Essential

Previous reception and switchboard experience
Experience of working with the public

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
PC skills and knowledge of Microsoft Office software

Knowledge/Experience

Essential

Previous reception and switchboard experience
Experience of working with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.