Job summary
Would you like the opportunity to work in a specialist Veteran mental health team?
We are looking for an experienced administrator to join our lively and passionate mental health team; supporting veterans and reservists presenting with mental health problems and their families. Some of our team have a personal connection to veteran's, either with a military background or holding a close relationship with someone who does.
This role of administrator is to provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
We cover Kent, Surrey and Sussex and deliver assessments, support and psychological therapy within our Op Courage team. This post will be based at Wentworth House at Crawley Hospital and requires the successful postholder to be able to work on Thursdays and Fridays.
Main duties of the job
The Team Secretary will provide a full secretarial and administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. This includes providing dedicated administrative support for the service's Consultant Psychiatrist. The Team Secretary will be responsible for ensuring the effectiveness of the office environment for the team.
About us
We are an expanding and exciting specialist service within SPFT, working regional in the south east and nationally as part of the NHS armed forces networks for Op courage.
Job description
Job responsibilities
Secretarial
Provide comprehensive secretarial support; handling all aspects of correspondence, processing referrals and dealing with enquiries
Filing
Produce letters and reports. Some letters and reports may contain very distressing content
Send out routine correspondence and self help information
Managing diaries
Preparation of papers
Facilitate meetings, preparing agendas, taking minutes
Process mail
Prepare presentation materials
Job description
Job responsibilities
Secretarial
Provide comprehensive secretarial support; handling all aspects of correspondence, processing referrals and dealing with enquiries
Filing
Produce letters and reports. Some letters and reports may contain very distressing content
Send out routine correspondence and self help information
Managing diaries
Preparation of papers
Facilitate meetings, preparing agendas, taking minutes
Process mail
Prepare presentation materials
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
