Sussex Partnership NHS Foundation Trust

Team Administrator

This job is now closed

Job summary

Are you an experienced administrator with excellent administration and communication skills along with excellent customer service?

We are looking for a full-time Administrator to join the friendly team at i-Rock Horsham District based in Horsham Youth Centre in Horsham.

This is an interesting and varied position that would suit an experienced administrator who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.

Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.

You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.

This is a busy position, and the successful candidate will provide excellent administration and secretarial support to our team.

Main duties of the job

This role is to provide a comprehensive range of administrative services to the i-Rock team. To liaise with other services and to respond effectively to enquiries from the general public, service users, and other agencies.

Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; data inputting; minute taking, working alongside and providing admin support to the i-Rock team.

A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential.

About us

We are a busy, friendly and caring team, based at Horsham Youth Centre in Horsham. We provide secretarial and administrative support to a variety of clinical staff across West Sussex.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

About us

We are a large NHS Mental Health Trust and we are looking for people to help us to provide high quality services for patients, carers and the local communities we serve. We are a committed team of individuals, like-minded in our devotion to the mental health of our Service community.

We are committed to developing a team that is fully representative of the communities that we serve, and especially welcome applications from individuals with protected characteristics that are currently under-represented in our workforce. We welcome applications from those with lived experience or supporting a family member or friend or in voluntary or paid work in a community, clinical, voluntary sector or clinical-academic setting.

We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.

Date posted

30 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

354-CS-21612

Job locations

i-Rock, Horsham Youth Centre

Hurst Road

Horsham

RH12 2DN

Job description

Job responsibilities

You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Team Lead, Managers, a Mental Health Practitioner and Project Worker.

This is a full-time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.

Please read Job Description and Person Specification attached for more details.

For any questions, please contact Kathryn Luckhurst, Information & Administration Co-ordinator (see contact details below).

Job description

Job responsibilities

This is a full-time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.

Please read Job Description and Person Specification attached for more details.

For any questions, please contact Kathryn Luckhurst, Information & Administration Co-ordinator (see contact details below).

Person Specification

Qualifications

Essential

NVQ 3 or equivalent qualifications
Good standard of secondary education; GCSE at Grade C or above or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent

Person Specification

Qualifications

Essential

NVQ 3 or equivalent qualifications
Good standard of secondary education; GCSE at Grade C or above or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information