Sussex Partnership NHS Foundation Trust

Bank Team Administrator

This job is now closed

Job summary

Are you an experienced administrator with excellent administration and communication skills along with excellent customer service? We are looking for a full-time Bank Administrator/Secretary with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

We have an exciting opportunity for you to join the friendly administration team within the very busyWest Sussex CAMHS Neurodevelopmental Team based in New Park House in Horsham.

Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.

The West Sussex CAMHS Neurodevelopmental Team consists of clinical staff across West Sussex that have expertise in assessing and working with children/young people with Autism Spectrum Condition (ASC) and ADHD.

This position will be based inHorsham with free parking, close to the railway station and easily accessible by road.

Main duties of the job

Main duties of the job

This role is to provide a comprehensive range of administrative services to the clinical team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.

Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; minute taking, working alongside and providing admin support to the clinical team.

A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of Carenotes is desirable, but full training will be given.

About us

Working for our organisation

We are a busy, friendly and caring administration team, based at New Park House in Horsham. We provide secretarial and administrative support to a variety of clinical staff across West Sussex. The administration team consists of Administrator/Secretaries and senior administrative staff.

As part of our commitment to quality and professionalism, the Trust ensures that all new Bank staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

About us

We are a large NHS Mental Health Trust and we are looking for people to help us to provide high quality services for patients, carers and the local communities we serve.

We are a committed team of individuals, like-minded in our devotion to the mental health of our Service community.

We are committed to developing a team that is fully representative of the communities that we serve, and especially welcome applications from individuals with protected characteristics that are currently under-represented in our workforce. We welcome applications from those with lived experience or supporting a family member or friend or in voluntary or paid work in a community, clinical, voluntary sector or clinical-academic setting.

Date posted

26 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£12.45 an hour per hour

Contract

Bank

Working pattern

Full-time, Part-time

Reference number

354-Bank-CS-20104

Job locations

New Park House

North Street

Horsham

RH12 1RJ

Job description

Job responsibilities

Detailed job description and main responsibilities

You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, Nurses, Psychologists, Managers, Mental Health Practitioners and Support Workers.

This is a Bank full-time role, 37.5 hours per week, Monday to Friday, 9am to 5pm. Part-time hours would be considered (minimum of 22.5 hours per week)

Please read Job Description and Person Specification attached for more details.

For any questions, please contact Holly Smith, Administration Co-ordinator (see contact details below).

Job description

Job responsibilities

Detailed job description and main responsibilities

This is a Bank full-time role, 37.5 hours per week, Monday to Friday, 9am to 5pm. Part-time hours would be considered (minimum of 22.5 hours per week)

Please read Job Description and Person Specification attached for more details.

For any questions, please contact Holly Smith, Administration Co-ordinator (see contact details below).

Person Specification

Qualifications

Essential

NVQ 3 or equivalent qualifications
Good standard of secondary education; GCSE at Grade C or above or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent

Knowledge/Experience

Essential

Proven experience of a range of administrative procedures
Understanding of medical terminology
Experience of producing documents to a high standard of presentation with good accuracy
Audio typing
Experience of developing, managing and maintaining office information systems

Person Specification

Qualifications

Essential

NVQ 3 or equivalent qualifications
Good standard of secondary education; GCSE at Grade C or above or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent

Knowledge/Experience

Essential

Proven experience of a range of administrative procedures
Understanding of medical terminology
Experience of producing documents to a high standard of presentation with good accuracy
Audio typing
Experience of developing, managing and maintaining office information systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information