Job summary
An exciting 12-month secondment opportunity has arisen for a Band 4 Support, Time & Recovery (STR) Worker in the Mental Health Rapid Response Service (MHRRS). The service is looking to appoint somebody who is highly motivated, enthusiastic, creative, flexible and resourceful. You will need to have a high level of compassion and empathy for people presenting in a mental health crisis. This will be a challenging and very busy role where a good sense of humour and creativity is required, but one which will also be very rewarding. Some understanding of trauma and how to support people who have experienced it is necessary.
Main duties of the job
The main role of the STR workers is to take incoming calls on the MHRRS line. These calls are mainly from distressed individuals concerned about their risk. Other people concerned about an individual may also call in. The STR worker needs to be able to assess how safe an individual is and be able to establish if the individual needs further support from mental health services. The STR worker then supports an individual to make a plan to keep themselves safe. When this is not possible the STR worker can liaise with the band 6's on shift and they can consider completing a full mental health assessment with the individual in order to alleviate imminent risk (this includes a four-hour response for agreed new referrals and enhanced "duty" for the Assessment and Treatment Service).
About us
The shifts cover seven days per week with early and late shifts. The band 6's and STR's are always based at Mill View Hospital. You may be required to carry out home visits as part of the role to support a band 6 with an assessment.
As a member of the team you will be given regular clinical supervision, along with team supervision (facilitated by a psychologist and the modern matron) and opportunities for training and development.
MHRRS forms part of the urgent care crisis care pathway, along with the Crisis Resolution Home Treatment Team, The Haven and the Mental Health Liaison Team. MHRRS sits alongside the community mental health teams and so supports their patients outside of office hours (enhanced duty).
The Mental Health Rapid Response Service (MHRRS) is a small team of Nurses, a Social Worker, STR Workers and a Team Secretary. MHRRS supports people in Brighton and Hove who are at risk because of their mental health. Referrals can be made by anyone concerned about someone's urgent mental health risk; individuals themselves, carers, relatives, GPs, the Police, paramedics, and other professionals.A benefit of the job is that you will be working within a very dedicated, hard working and supportive team of clinicians. There is a band 7 Team Leader and also a Clinical band 7 Lead, both of whom have worked for the service since 2015. MHRRS clinicians really care about achieving the best outcomes for the users of the service.
Job description
Job responsibilities
As a band 4 STR worker you will take incoming referrals from GP's, carers, family members, friends, other professionals and the individuals themselves. During the call you have to establish what the mental health concern is and also whether there is any immediate risk to that person or risk to others. You will need to make plans with the individual which support them to remain safe. Sometimes these plans will need to include their family members too. You can refer an individual on to other services within Brighton such as The Haven, Staying Well Service and A&E if there is a medical need for this. Where a face to face assessment is considered necessary then you will need to discuss this with the band 6 and they can organise an assessment time.
You will also need to support family members and friends by advising them about how to support their loved one.
There will be occasions where you will need to support the band 6 on shift to facilitate a two person visit; this might be because of risk to others or because the person is unknown to mental health services.
You will need to document accurate records of the calls and interactions you have had for each and every call which you take for the service.
You will also need to complete a daily spreadsheet which accurately records every incoming call which you have taken.
You will need to ensure lone working guidelines are followed correctly for your colleagues safety.
Job description
Job responsibilities
As a band 4 STR worker you will take incoming referrals from GP's, carers, family members, friends, other professionals and the individuals themselves. During the call you have to establish what the mental health concern is and also whether there is any immediate risk to that person or risk to others. You will need to make plans with the individual which support them to remain safe. Sometimes these plans will need to include their family members too. You can refer an individual on to other services within Brighton such as The Haven, Staying Well Service and A&E if there is a medical need for this. Where a face to face assessment is considered necessary then you will need to discuss this with the band 6 and they can organise an assessment time.
You will also need to support family members and friends by advising them about how to support their loved one.
There will be occasions where you will need to support the band 6 on shift to facilitate a two person visit; this might be because of risk to others or because the person is unknown to mental health services.
You will need to document accurate records of the calls and interactions you have had for each and every call which you take for the service.
You will also need to complete a daily spreadsheet which accurately records every incoming call which you have taken.
You will need to ensure lone working guidelines are followed correctly for your colleagues safety.
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent, combined with a commitment to undertake continuing personal development
EXPERIENCE
Essential
- Experience working with people with mental health problems
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent, combined with a commitment to undertake continuing personal development
EXPERIENCE
Essential
- Experience working with people with mental health problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
