Lancashire & South Cumbria NHS Foundation Trust

Admin Team Leader

The closing date is 10 April 2026

Job summary

An exciting opportunity has arisen for an Admin Team Leader to work within the Complex Needs Nursing Service. The service operates across Pennine and Central & West Localities. The successful applicant will need to be visible across both sites (St Peters and Ashton HC).

We are looking for a highly motivated and enthusiastic individual for the post of Administration Team Leader. You must be able to demonstrate the ability to work in a challenging and emotionally demanding role. You must have proven knowledge of administration procedures and systems.

Previous line management experience would be an advantage but not essential. This position will give the opportunity to gain experience managing an administration team and supporting the administration processes of 3 clinical nursing teams.

The post holder will be responsible for the day to day management of the administration team, with responsibility for supervision, appraisals, managing attendance and arranging cover during annual leave and sickness. The full functions of the role are detailed in the job description and can be discuss upon enquiry about the role.

The post holder will be supported by the Team Leaders for CCNN and Service Manager and will work closely with staff to support and develop the services.

Main duties of the job

In return you will be part of a supportive team who will develop your skills, knowledge and experience. The Administration Team are engaging and working as one team and are keen to find an experienced administrator to continue to support the delivery of excellent care and patient experience.

If you are looking to expand your existing skills and knowledge and gain further experience then this could be the role for you.

To communicate with administrative staff within locality on occasionally difficult, sensitive and complex business issues. This will require a degree of negotiating, empathy and reassurance skills to foster cooperation across the service.
To be the admin lead to specified staff within locality.
To support the leadership team in the engagement of staff.
To support the leadership team in the motivation and continuous development of staff to ensure high levels of productivity and quality.
To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy.
To assist the leadership team in the workforce planning of own locality to create a network wide plan.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum (subject to confirmation)

Contract

Permanent

Working pattern

Full-time

Reference number

351-CEN2492-TG

Job locations

St Peters Health Centre

42 Church street

Burnley

BB11 2DL

Job description

Job responsibilities

At the direction of the leadership team to implement the aims and objectives of the network and Trust within the locality.
To analyse business and performance information and make decisions on the most appropriate route of action, using own judgement and experience and with the support of the leadership team to resolve difficult situations.

For more details on this vacancy please review the attached job description and person specification.

For further details pleasecontact:

Michele Kershaw-TeamLeader:Michele.kershaw@lscft.nhs.uk

Rebecca Higham Interim Service Manager:Rebecca.Higham@lscft.nhs.uk

Job description

Job responsibilities

At the direction of the leadership team to implement the aims and objectives of the network and Trust within the locality.
To analyse business and performance information and make decisions on the most appropriate route of action, using own judgement and experience and with the support of the leadership team to resolve difficult situations.

For more details on this vacancy please review the attached job description and person specification.

For further details pleasecontact:

Michele Kershaw-TeamLeader:Michele.kershaw@lscft.nhs.uk

Rebecca Higham Interim Service Manager:Rebecca.Higham@lscft.nhs.uk

Person Specification

Education/Qualification

Essential

NVQ Level 4 in Business Administration, Customer Service or Leadership or equivalent experience.
GCSE level English or equivalent.
Demonstrable commitment to continuous personal development

Desirable

Formal secretarial qualification
Leadership qualification

Knowledge

Essential

Knowledge and understanding of leadership skills.
Knowledge of a range of administrative procedures and practice underpinned by relevant theory
Knowledge of human resource management and an appreciation of the necessity to understand and implement Trust HR policy and procedures.
Knowledge of the complexities of managing a team across more than one site

Experience

Essential

Possess significant previous experience relevant to the role
Ability to motivate an administrative team
Work as part of a team
Experience of minute-taking for meetings and to support HR hearings/meetings
Demonstrable success of achieving performance targets both individually and as part of a team
Experience of managing competing priorities

Personal/skills and Abilities

Essential

High standard of communication, listening, influencing and negotiation skills
Proven experience in producing minutes to a high standard
Strategic thinking - ability to anticipate and resolve problems before they arise
Ability to work flexibly to meet the needs of the service across various teams and locations
Excellent interpersonal skills. Professional, self-confident, tactful and diplomatic
Ability to mediate and manage difficult situations

Other

Essential

Willingness to travel to different locations within the network/Trust

Person Specification

Education/Qualification

Essential

NVQ Level 4 in Business Administration, Customer Service or Leadership or equivalent experience.
GCSE level English or equivalent.
Demonstrable commitment to continuous personal development

Desirable

Formal secretarial qualification
Leadership qualification

Knowledge

Essential

Knowledge and understanding of leadership skills.
Knowledge of a range of administrative procedures and practice underpinned by relevant theory
Knowledge of human resource management and an appreciation of the necessity to understand and implement Trust HR policy and procedures.
Knowledge of the complexities of managing a team across more than one site

Experience

Essential

Possess significant previous experience relevant to the role
Ability to motivate an administrative team
Work as part of a team
Experience of minute-taking for meetings and to support HR hearings/meetings
Demonstrable success of achieving performance targets both individually and as part of a team
Experience of managing competing priorities

Personal/skills and Abilities

Essential

High standard of communication, listening, influencing and negotiation skills
Proven experience in producing minutes to a high standard
Strategic thinking - ability to anticipate and resolve problems before they arise
Ability to work flexibly to meet the needs of the service across various teams and locations
Excellent interpersonal skills. Professional, self-confident, tactful and diplomatic
Ability to mediate and manage difficult situations

Other

Essential

Willingness to travel to different locations within the network/Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

St Peters Health Centre

42 Church street

Burnley

BB11 2DL

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

St Peters Health Centre

42 Church street

Burnley

BB11 2DL

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)