Lancashire & South Cumbria NHS Foundation Trust

Secretary - Mental Health Support Team

The closing date is 22 March 2026

Job summary

The Mental Health Support Team (MHST) Secretary will provide comprehensive secretarial and administrative support to the Mental Health Support Team (MHST), ensuring the smooth and effective running of the service. This includes supporting practitioners, managers, consultants and partner agencies with a wide range of administrative tasks.

The role requires strong organisational, communication and IT skills, with the ability to manage competing priorities and work independently as well as part of a team. A professional and compassionate approach is essential when handling sensitive information and communicating with children, young people, families and partner services.

Main duties of the job

Provide a full secretarial and administrative service to MHST practitioners, consultants and managers, including accurate word processing, correspondence, reports and meeting papers.

Support the organisation of multi-disciplinary meetings, including preparation of agendas, note-taking, accurate minute writing and timely distribution of actions.

Maintain accurate and up to date electronic patient records (IAPTUS), ensuring data quality and compliance with Trust and NHS standards.

Manage incoming and outgoing correspondence (email, post and telephone), prioritising urgent matters appropriately.

Process referrals in line with agreed protocols and liaise with education settings, GP practices and other partner agencies where required.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Details

Date posted

08 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-BAY943-SRP

Job locations

Burnley General Teaching Hospital

Casterton Ave

Burnley

BB10 2PQ


Job description

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Job description

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person Specification

Education/Qualifications

Essential

  • GCSE English at Grade 'C' or above or equivalent Working knowledge of basic IT systems - word, excel, emails.
  • RSA/OCR Stage II Typewriting OR Word Processing Stage II or Audio typewriting Stage II or Proven ability of an equivalent level of skill.

Knowledge

Essential

  • Ability to produce neat & accurate documentation.
  • Proven ability to manage priorities under pressure.

Experience

Essential

  • Previous administrative experience.
Person Specification

Education/Qualifications

Essential

  • GCSE English at Grade 'C' or above or equivalent Working knowledge of basic IT systems - word, excel, emails.
  • RSA/OCR Stage II Typewriting OR Word Processing Stage II or Audio typewriting Stage II or Proven ability of an equivalent level of skill.

Knowledge

Essential

  • Ability to produce neat & accurate documentation.
  • Proven ability to manage priorities under pressure.

Experience

Essential

  • Previous administrative experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Burnley General Teaching Hospital

Casterton Ave

Burnley

BB10 2PQ


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Burnley General Teaching Hospital

Casterton Ave

Burnley

BB10 2PQ


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiting Manager

Tara Thornley

Tara.Thornley@lscft.nhs.uk

Details

Date posted

08 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-BAY943-SRP

Job locations

Burnley General Teaching Hospital

Casterton Ave

Burnley

BB10 2PQ


Supporting documents

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