Administrator
The closing date is 15 March 2026
Job summary
The Pennine Network is looking for a receptionist to join our Inpatient Services on a part-time, permanent basis. You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the services.
Job overview
We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and possess a good telephone manner.
Main duties of the job
Main duties of the job
The post holder will be organised, professional, committed and will assist in providing a high standard, quality clinical administrative and customer service.
The post holder will have knowledge of relevant customer service procedures applicable to this role. The post holder will need to be a team player with strong communication skills.
o Be the first point of contact for the department.
o Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
o Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
o Receive, allocate and dispatch departmental mail (internal and external).
o Attend and participate in team meetings and administrative service meetings as required as part of the smooth running of the service.
o Demonstrate the role to new or less experienced staff.
About us
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Explore our full wellbeing offer here: Keeping our workforce well
Details
Date posted
28 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
351-PEN1067-ZK
Job locations
Pendleview- Royal Blackburn Hospital
Blackburn
BB1 3BL
Employer details
Employer name
Lancashire & South Cumbria NHS Foundation Trust
Address
Pendleview- Royal Blackburn Hospital
Blackburn
BB1 3BL
Employer's website
https://www.lscft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Lancashire & South Cumbria NHS Foundation Trust's privacy notice (opens in a new tab)