Performance Planning and Quality Administrator

Job summary

Applications are invited for a Planning, Performance Quality Administrator to provide a comprehensive service to the NHS Talking Therapy teams at various locations across Lancashire. The post holder will coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

The post holder will be office based and work at Pathways Resource Centre with the potential to have to travel to other NHS Talking Therapy bases and required to work flexibly in response to the needs of the networks administrative service, providing cover to departments on various sites as directed by their Administration Line Manager to ensure continuity of a quality service provision.

We are now looking to recruit until the end of September 2026 a Planning, Performance Quality Administrator who is passionate about having a key role in maintaining systems and databases to support service planning and the monitoring of performance and quality indicators for services. This post will involve data input, ensuring accuracy of data, the retrieval of data and information by running queries and producing reports as required.

The post holder will also support and attend team waiting list meetings as required.

The post holder will be aligned to the administration team and will be required to work flexibly in response to the needs of the administrative service.

Main duties of the job

If you would like the opportunity to bring your own creativity, flexibility and commitment to Talking Therapies and you have the appropriate skills, we look forward to receiving your application.

For further information please contact Paula Brooks-Liddell Personal Assistant via email Paula.brooks-liddell@lscft.nhs.uk@lscft.nhs.uk

Evidence of relevant previous experience, a good general education and excellent communication and organisation skills are essential. Knowledge of working within the NHS will be an advantage and computer skills will be essential.

The successful applicant will require a flexible approach and the ability to work within a busy team. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.

For informal inquiries please contact Paula Brooks-Liddell Personal Assistant via email Paula.brooks-liddell@lscft.nhs.uk@lscft.nhs.uk

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Pathways

St Aidans Road

Preston

PR5 6GD

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Pathways

St Aidans Road

Preston

PR5 6GD

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

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