Lancashire & South Cumbria NHS Foundation Trust

Digital Training Support Officer

The closing date is 27 January 2026

Job summary

Are you passionate about digital learning and keen to make a difference in the NHS?

We are seeking a motivated and detail-orientedDigital Training Support Officerto join our Digital Training team. This is an exciting opportunity to support the delivery of digital training across the trust, contributing to the development of staff digital capabilities and the smooth running of training programmes.

This hybrid role offers flexibility to work from home, with occasional travel to trust sites for meetings, workshops, and on-site training support.

Main duties of the job

  • Provide administrative support to the Digital Training Manager and Trainers.
  • Coordinate training sessions, including scheduling, resource preparation, and learner communications.
  • Maintain accurate learner records and generate reports using the Trust's Learning Management System (LMS).
  • Assist in the development and testing of e-learning packages and training videos.
  • Respond to training enquiries and signpost learners to appropriate support.
  • Attend meetings and contribute to project updates and resource reviews.
  • Support learners with basic digital skills queries and training requests.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Details

Date posted

15 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-CS2837-LW

Job locations

Sceptre Point

Preston

PR5 6AW


Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

  • NVQ Level 4 education or equivalent
  • GCSE (or equivalent) English grade C or above
  • Evidence of competence in Microsoft Office applications including Word and Excel

Knowledge

Essential

  • Demonstrable experience of working effectively in a high performing office environment and undertaking a range of administration duties
  • Good understanding of Microsoft Office applications

Experience

Essential

  • Experience of Microsoft Office Programmes including Word, Excel, PowerPoint and Outlook
  • Experience of working in an office/secretarial environment
  • Experience of managing conflicting priorities

Skills

Essential

  • Excellent communication both written and verbal
  • High level of keyboard skills
  • Able to prioritise and manage own time
Person Specification

Qualifications

Essential

  • NVQ Level 4 education or equivalent
  • GCSE (or equivalent) English grade C or above
  • Evidence of competence in Microsoft Office applications including Word and Excel

Knowledge

Essential

  • Demonstrable experience of working effectively in a high performing office environment and undertaking a range of administration duties
  • Good understanding of Microsoft Office applications

Experience

Essential

  • Experience of Microsoft Office Programmes including Word, Excel, PowerPoint and Outlook
  • Experience of working in an office/secretarial environment
  • Experience of managing conflicting priorities

Skills

Essential

  • Excellent communication both written and verbal
  • High level of keyboard skills
  • Able to prioritise and manage own time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Sceptre Point

Preston

PR5 6AW


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Sceptre Point

Preston

PR5 6AW


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Digital Training Manager

Karen Taylor

karen.taylor@lscft.nhs.uk

Details

Date posted

15 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-CS2837-LW

Job locations

Sceptre Point

Preston

PR5 6AW


Supporting documents

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