Lancashire & South Cumbria NHS Foundation Trust

Administrator

The closing date is 31 December 2025

Job summary

The Pennine Network is looking for an Administrative Assistant to join our Burnley and Pendle CMHT and Pendle House Reception on a full time, permanent basis. You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the services.

We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages, and possess a good telephone manner.

Main duties of the job

The post holder will provide a comprehensive administration and information service across the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover on Pendle House reception as directed by the Locality Admin Coordinator to ensure continuity of a quality service provision.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Details

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-PEN1047-CL

Job locations

Admin East (25-65)

Pendle House

Nelson

BB9 9TG


Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Person Specification

Education/ Qualifications

Essential

  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential

  • Working with databases
  • Working with Microsoft Office applications

Demonstrable Experience

Essential

  • Working in an office environment
  • Working with members of the public

Skills and Abilities

Essential

  • Good grammar and numeracy skills
  • Excellent keyboard skills
  • Data input and retrieval
  • Good organisational skills
Person Specification

Education/ Qualifications

Essential

  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential

  • Working with databases
  • Working with Microsoft Office applications

Demonstrable Experience

Essential

  • Working in an office environment
  • Working with members of the public

Skills and Abilities

Essential

  • Good grammar and numeracy skills
  • Excellent keyboard skills
  • Data input and retrieval
  • Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Admin East (25-65)

Pendle House

Nelson

BB9 9TG


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Admin East (25-65)

Pendle House

Nelson

BB9 9TG


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Locality Admin Coordinator

Scott Moore

scott.moore@lscft.nhs.uk

07973960692

Details

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-PEN1047-CL

Job locations

Admin East (25-65)

Pendle House

Nelson

BB9 9TG


Supporting documents

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