Receptionist
The closing date is 29 October 2025
Job summary
An exciting opportunity has arisen for a Receptionist based at The Orchard Inpatients. The post holder will work the following shift pattern Monday, Tuesday & Wednesday 5pm - 8pm and 1 day over the weekend to be confirmed 9.30am - 3.30pm
We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.
You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date, then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.
Main duties of the job
o To communicate with staff, service users and visitors on potentially difficult, sensitive and complex issues. This will require a level of negotiating, empathy and reassurance skills.To maintain a high standard and professional reception service within the services and Network.o To maintain effective working relationships with staff at all levels, internal and external across the whole health economy.o Attend and participate in team meetings and administrative service meetings as required as part of the smooth running of the service.o Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.o To manage room booking systems and email inboxes.o Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.o Provide general office duties including typing, photocopying, mail distribution and dealing with enquiries.o Demonstrate duties of role to new and less experience staff
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Details
Date posted
15 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
351-BAY853-JD
Job locations
The Orchard
Pathfinders Drive,
Lancaster
LA1 4JJ
Employer details
Employer name
Lancashire & South Cumbria NHS Foundation Trust
Address
The Orchard
Pathfinders Drive,
Lancaster
LA1 4JJ
Employer's website
https://www.lscft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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