Lancashire & South Cumbria NHS Foundation Trust

Reception and Administration Officer

The closing date is 06 October 2025

Job summary

An exciting opportunity has arisen for a motivated, enthusiastic and empathic people person to join our Community Roots based at the Chai Centre Burnley. You will be customer focussed with a passion for engaging with the community and helping people access a wide range of health and wellbeing opportunities.You will provide front-line reception duties, welcoming all to Community Roots, whilst maintaining and updating clerical records that support the operational delivery of the service.Applications are encouraged from individuals with demonstrable experience in working with communities and mental health care services.

Main duties of the job

At Community Roots we offer courses that are co-designed, alongside people with lived experience and professionals by experience, to help people find accessible and fun health and wellbeing opportunities important to them.We work alongside a range of community partners to bring the very best opportunities in your local area. We want to help people make connections in their community and we're able to signpost to support when needed. By working with a range of different partners, we hope to bring opportunities that are relevant to our community and people's recovery journeys.We offer a modern workspace, working alongside a friendly and passionate team that prioritises wellbeing and opportunity to develop.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

351-CS2777-CC

Job locations

Community Roots - Chai Centre

Hurtley St

Burnley

BB10 1BY


Job description

Job responsibilities

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

Job description

Job responsibilities

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

Person Specification

Qualifications

Essential

  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential

  • Working with databases
  • Working with Microsoft Office applications

Experience

Essential

  • Working in an office environment
  • Working with members of the public

Skills

Essential

  • Good organisational skills
  • Data input and retrieval
  • Ability to communicate effectively both written & verbal
Person Specification

Qualifications

Essential

  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential

  • Working with databases
  • Working with Microsoft Office applications

Experience

Essential

  • Working in an office environment
  • Working with members of the public

Skills

Essential

  • Good organisational skills
  • Data input and retrieval
  • Ability to communicate effectively both written & verbal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Community Roots - Chai Centre

Hurtley St

Burnley

BB10 1BY


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Community Roots - Chai Centre

Hurtley St

Burnley

BB10 1BY


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Operational Manager

Hasan Sidat

01282628530

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

351-CS2777-CC

Job locations

Community Roots - Chai Centre

Hurtley St

Burnley

BB10 1BY


Supporting documents

Privacy notice

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