Ward Administrator

Job summary

Lancashire and South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in staff and seeks to provide them with opportunities for training and personal development.

Applications are invited for a Band 3 Ward Administrator to work in our busy mental health inpatient service based at Guild Lodge in Whittingham to provide a comprehensive administration and information service across the service, and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

Main duties of the job

The purpose of this role is to provide an efficient and high standard of administrative service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of data recording.

The post holder will be aligned to a specific ward/locality and is required to work flexibly in response to the needs of the networks administrative service providing cover on various sites as directed by their Line Manager to ensure continuity of a quality service provision.The post holder will have knowledge of all the relevant customer service procedures applicable to this role as well as the ability to deal with non-routine activities that arise. Problem solving is an integral part of the role.

The role will involve contact on a daily basis with a wide range of people and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Guild Lodge

Preston

PR3 2JH

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Guild Lodge

Preston

PR3 2JH

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

---