Clinical Administrator

Lancashire & South Cumbria NHS Foundation Trust

This job is now closed

Job summary

Due to the transformation of the community mental health team, a new role has arisen for an admin assistant for our team based at West Strand House.

You will be at the heart of our busy team of clinical administrators who provide front line support to our service users and their support networks.

An ability to work in a fast paced environment is essential.

You must have proven, experience in a customer service setting.

Main duties of the job

This role will provide you with an entry level band 2 pathway into admin in community mental health service.You will gain experience of how a busy Multi-disciplinary team works and the crucial support the admin team provide.Your duties will include but are not limited to answering calls, responding to emails, ordering goods and consumables, scanning electronic clinical documents and processing referrals.Full training will be provided, however the ability to learn on the job is vital.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-CEN1099-CPC

Job locations

West Strand House

Preston

PR1 8UY

Job description

Job responsibilities

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

Job description

Job responsibilities

Person Specification

Education/Qualifications

Essential

Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential

Working with databases
Working with Microsoft Office applications

Experience

Essential

Working in an office environment
Working with members of the public

Skills

Essential

Good grammar and numeracy skills
Excellent keyboard skills
Good organisational skills

Person Specification

Education/Qualifications

Essential

Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential

Working with databases
Working with Microsoft Office applications

Experience

Essential

Working in an office environment
Working with members of the public

Skills

Essential

Good grammar and numeracy skills
Excellent keyboard skills
Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.