Lancashire & South Cumbria NHS Foundation Trust

Deputy Admin Lead - Rehabilitation Patient Flow

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Job summary

As a Deputy Admin Lead, the core function of the role will be to provide a comprehensive administrative, office support and project support function to the Management Team within Rehabilitation Patient Flow and Rehab services.

This role will support the management of a high quality and highly efficient administrative workforce within the locality. You will lead on managing, co-ordinating and ensuring cross cover of administrative staff across the Rehab locality services.

You will be innovative, forward thinking and be creative with an inclusive approach towards problem solving and service development.

Main duties of the job

As a Deputy Admin Lead, you will establish, monitor and develop the required administrative procedures / SOPs and systems required for Rehabilitation Patient Flow and Rehab services.

Produce Data as required by Teams, Managers on a day to day basis.

You will work closely with the Clinical Lead/Service Manager and Team Leader to support with contract management for Rehabilitation Patient Flow, Quality Tool and Contracts to maintain performance for the wider service

You will organise your own workload and work within established policies, procedures and guidelines.

You will work closely with, and line manage administrative staff across the Rehab Services participating in recruitment, sickness/absence monitoring, supervision and ensure compliance regarding appraisals and training monitored by GAPP.

You will also need to be fully conversant with all systems including RIO to be able to support reporting procedures around patient flow management/rehab using BI (Business Intelligence).

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Date posted

18 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-CS2462-MF

Job locations

Sceptre Point

Preston

PR5 6AW

Job description

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Job description

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person Specification

Qualifications

Essential

NVQ4 in Business Administration or equivalent
NVQ 2 in Customer Services
Diploma in business studies or business administration or equivalent and/or willingness to work towards.

Knowledge

Essential

In depth knowledge of the service, site and users.
An understanding of the NHS current agenda and challenges
Proven ability to manage staff
Handling confidential and sensitive information in accordance with DPA

Experience

Essential

Proven use of office systems, with advanced use of Microsoft Office, i.e. MS Word, PowerPoint, Outlook and Excel.
Sound judgement and logical approach to complex situations, with ability to determine and implement solutions.
Experience of managing formal and informal HR processes
Intermediate experience of a financial system.

Person Specification

Qualifications

Essential

NVQ4 in Business Administration or equivalent
NVQ 2 in Customer Services
Diploma in business studies or business administration or equivalent and/or willingness to work towards.

Knowledge

Essential

In depth knowledge of the service, site and users.
An understanding of the NHS current agenda and challenges
Proven ability to manage staff
Handling confidential and sensitive information in accordance with DPA

Experience

Essential

Proven use of office systems, with advanced use of Microsoft Office, i.e. MS Word, PowerPoint, Outlook and Excel.
Sound judgement and logical approach to complex situations, with ability to determine and implement solutions.
Experience of managing formal and informal HR processes
Intermediate experience of a financial system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Sceptre Point

Preston

PR5 6AW

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Sceptre Point

Preston

PR5 6AW

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)