Frequent Attenders Care Enhanced Support Worker
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Job summary
This is an exciting and new opportunity for a Healthcare Assistant to join the Fylde Frequent Attenders Team.
Service Users within the "Frequent Attender Programme" are high intensity/complex individuals with multiple issues and needs. They can be frequent attenders within the Emergency Department or high users of Section 136.
To work assertively with people within the Locality to enhance their engagement with multi agency services to support them within their recovery. This will involve working collaboratively with other agencies to aid engagement to meet the needs of the service user
To positively promote the independent living of Service Users within the community, to facilitate social and leisure activities for Service Users, and to focus on their direct needs, working across boundaries of care to promote social inclusion, independence and maximise the effectiveness of STR services within available resources.
To assist in the provision of quality evidence based practice, providing advice; support and care under the guidance of the Frequent Attenders Case Manager for Service Users and their carers within multidisciplinary setting in a defined catchment area/locality.
The team operates Monday to Friday 9-5.
Main duties of the job
The post holder is responsible for ensuring accurate and timely written/electronic records are kept which comply with the Trust, reporting on any issues as appropriate.
The post holder is responsible for ensuring that they clearly communicate with Service User's and Carer's, actively listen to establish an understanding of their needs, enabling them to make informed decisions about their care.
Ensure a friendly and helpful attitude to patients, visitors and colleagues, at all times.
Interacting with Service Users which may involve providing information and using skills to overcome barriers in an empathic and re-assuring manner
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Details
Date posted
25 September 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
351-FYL821-LT
Job locations
The Harbour
Blackpool
FY4 4FE
Employer details
Employer name
Lancashire & South Cumbria NHS Foundation Trust
Address
The Harbour
Blackpool
FY4 4FE
Employer's website
https://www.lscft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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