Receptionist

Job summary

We are offering an exciting opportunity for an enthusiastic person to provide an efficient reception service. This post is based at Pendleview, Royal Blackburn Hospital.

The post is 15 hours per week, working between Monday - Sunday 7am - 9pm.

We are supportive of flexible working and encourage to discuss at interview.

Qualifications needed: NVQ level 2 customer care qualification or equivalent experience, experience of working within a customer service role.

This is an exciting opportunity for an enthusiastic and motivated individual to join the reception team at Pendleview This building includes inpatient unit and mental health teams.

You must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal and customer service skills, be able to demonstrate initiative and the ability to organise your workload effectively.

The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients and health care professionals

Main duties of the job

The post holder will be organised, professional, committed and will assist in providing a high standard, quality reception service within designated base.

The post holder will have knowledge of relevant customer service procedures applicable to this role. Problem solving is an integral part of the role.

The role will involve contact on a daily basis with a wide range of people - both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.

The post holder will work flexibly in response to the needs of the service providing cover to various sites as directed by their line manager to ensure continuity of service provision

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Pendleview, Royal Blackburn Hospital

Blackburn

BB6 7RJ

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Pendleview, Royal Blackburn Hospital

Blackburn

BB6 7RJ

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

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