Job summary
Looking for a role that's hands-on, fast-paced, and truly meaningful? Our Rapid Response Team is recruiting reliable, hardworking individuals to join our specialist cleaning team.
We provide deep cleans, outbreak control, and specialist cleaning services, supporting clients in challenging situations where professionalism and care matter most.
The Role
Carry out deep cleaning across our organisation.
Respond to outbreak and infection control situations
Assist with specialist cleans (including high-risk and biohazard environments)
Work as part of a responsive, supportive team
What We're Looking For
Strong work ethic and reliability
Ability to handle physically demanding work
Professional, respectful, and non-judgmental attitude
Willingness to work flexible hours, including emergency call-outs
Full training provided - experience is a bonus, not essential
Pay & Benefits
Additional pay for specialist cleans (including biohazard and high-risk work)
Ongoing training and development
Opportunities for progression
PPE and equipment provided
Why Join Us?
Be part of a trusted rapid response team
Varied work - no two days are the same
Make a real impact in critical situations
Supportive management and team environment
If you're ready for a role that challenges you and rewards your effort, we want to hear from you.
Main duties of the job
The postholder will deliver a high-quality cleaning, portering, catering and housekeeping service based on acute mental health wards and departments, ensuring compliance with National Cleaning Standards, PLACE requirements, and CQC regulations.
Shift Pattern: Flexible roster over 7 days 8am-6pm
This post is subject to an enhanced Disclosure and Barring Service (DBS) Check.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles
Job description
Job responsibilities
We are looking to appoint someone with the following skills and qualities and experience in a similar role would be beneficial however full training will be given to the right candidate.
NHS experience and training in safety, health and catering or cleaning tasks. CIEH Foundation Certificate in Food Hygiene, or equivalent. Experience of working in a similar role (cleaning or catering). Experience of working in the NHS. Experience of dealing with people. Continuous Improvement Accountability Respectfulness Enthusiasm Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty & Discrete Able to function as a member of a team and support the management objectives of the department and Trust. Able to deal with requests from service users, managers and staff in a friendly and helpful way. Flexible. Good interpersonal and communication skills. Able to work both independently and as part of a team. Able to carry out manual tasks.
Job description
Job responsibilities
We are looking to appoint someone with the following skills and qualities and experience in a similar role would be beneficial however full training will be given to the right candidate.
NHS experience and training in safety, health and catering or cleaning tasks. CIEH Foundation Certificate in Food Hygiene, or equivalent. Experience of working in a similar role (cleaning or catering). Experience of working in the NHS. Experience of dealing with people. Continuous Improvement Accountability Respectfulness Enthusiasm Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty & Discrete Able to function as a member of a team and support the management objectives of the department and Trust. Able to deal with requests from service users, managers and staff in a friendly and helpful way. Flexible. Good interpersonal and communication skills. Able to work both independently and as part of a team. Able to carry out manual tasks.
Person Specification
Skills
Essential
- Able to function as a member of a team and support the management objectives of the department and trust
- Able to deal with requests form service users, managers and staff in a friendly and helpful way
- Flexible
- Good interpersonal and communication skills
- Able to work both independently and as part of a team
- Able to carry out manual tasks
Desirable
- Able to maintain accurate records.
Qualifications
Essential
- CIEH Foundation Certificate in Food Hygiene, or equivalent.
Experience
Essential
- Experience of working in a similar role (cleaning or catering)
- Experience of working in the NHS
- Experience of dealing with people
- NHS experience and training in safety, health and catering, or cleaning tasks.
Desirable
- Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
- Experience of working in a multi-skilled environment.
Values
Essential
- Continuous improvement - committed to making improvements to our services for the benefit of all.
- Accountability - taking ownership to anticipate, develop and deliver high quality care.
- Respect - how we treat others in an inclusive and supportive way
- Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
- Support - actively supporting others with compassion and courage.
Person Specification
Skills
Essential
- Able to function as a member of a team and support the management objectives of the department and trust
- Able to deal with requests form service users, managers and staff in a friendly and helpful way
- Flexible
- Good interpersonal and communication skills
- Able to work both independently and as part of a team
- Able to carry out manual tasks
Desirable
- Able to maintain accurate records.
Qualifications
Essential
- CIEH Foundation Certificate in Food Hygiene, or equivalent.
Experience
Essential
- Experience of working in a similar role (cleaning or catering)
- Experience of working in the NHS
- Experience of dealing with people
- NHS experience and training in safety, health and catering, or cleaning tasks.
Desirable
- Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
- Experience of working in a multi-skilled environment.
Values
Essential
- Continuous improvement - committed to making improvements to our services for the benefit of all.
- Accountability - taking ownership to anticipate, develop and deliver high quality care.
- Respect - how we treat others in an inclusive and supportive way
- Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
- Support - actively supporting others with compassion and courage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.