Facilities Management Assistant - Catering Assistant

Job description

Job responsibilities

Principal Responsibilities:

To work as members of a team, carrying out facilities tasks as allocated and prioritised. Facilities tasks may include all or a combination of the following:

Cleaning of clinical/ward areas, inclusive of toilets;

Waste disposal;

Linen transportation;

Basic food preparation;

Fridge and food temperature monitoring;

Till operation;

Collating service user menu orders;

Filling vending machines.

To assist colleagues and their line manager, carry out the tasks assigned to the team or individual and to support the minimisation of overtime and sickness costs to the Trust and also minimise the waste of resources, through operating the required reporting, management or information systems.

To undertake all mandatory training as required by Mersey Care NHS Foundation Trust and ensure that all required training is kept up to date.

To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).

To comply with all relevant policies and procedures (including, but not limited to, health & safety, security, manual handling and food safety). As work may be carried out in a wide variety of locations, adherence to site-specific security procedures is of paramount importance.

To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.

To stand in for other FMAs as required.

To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.

Internal ContactsContact with staff of all disciplines and at all levels in the course of day-to-day domestic and catering duties.

External ContactsContact with visitors to the Trust, and with a variety of maintenance and other contractors working on site.

Service UsersContact with patients. This may be daily within inpatient areas for extended periods of time, or infrequently in outpatient areas. This contact may include communication with service users with severe and enduring mental health problems, who may display behavioural difficulties and import sensitive information.

To work unsupervised and use own initiative in line with service requirements.

To ensure timely and accurate completion of documentation, and to enter and use data on information systems.

To undertake cleaning duties in accordance with cleaning schedules and instructions.

Any other duties that may be reasonably expected and that are commensurate with the grade.

Generic Responsibilities for all staff:

All post holders will agree to:

Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.

Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness and Enthusiasm in all activities and interactions with employees, service users and other stakeholders

Challenge the stigma associated with mental health and learning difficulties.

Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.

Work across professional and organisational boundaries to improve services for all.

Maintain their specific knowledge base and develop new skills.

Value the contribution of the patient / service user voice.

Operate within any organisational codes of practice or those from a relevant professional body.

Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.

Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.

Comply with all health and safety legislation and local policies and procedures.

Adhere to all organisational policies.

Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment

Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.

Person Specification

Qualifications

Essential

• GCSE/O'Levels

Desirable

• Foundation certificate in food hygiene level 2

Knowledge/Experience

Essential

• Experience of working in a similar role (catering or cleaning)

Desirable

• Experience of working in the NHS specifically Mental Health/Community environment
• Knowledge of the National Standards of Cleanliness and NHS Colour Coding
• Knowledge of COSHH and HACCP
• Training in Health & Safety and catering or cleaning tasks.
• Knowledge of using cleaning equipment

Skills

Essential

• Able to deal with requests from service users, managers and staff in a friendly and helpful way
• Able to carry out manual tasks
• Able to work both independently and as part of a team.
• Able to function as a member of a team and support the management objectives of the department and Trust.
• Flexible.
• Good interpersonal and communication skills

Desirable

• Able to maintain accurate records
• Demonstrate an understanding of the needs of people with mental health problems
• Willingness to undertake further training as required

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Rathbone Hospital

Mill Lane

Liverpool

L13 4AW

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)