Bank Health Care Assistant - Mental Health

Job description

Job responsibilities

To coordinate the assessment and delivery of a planned programme of care with guidance and indirect supervision from a qualified practitioner and to contribute to formal assessment and delivery of an individuals plan of care.

To assist with activities of daily living, social, recreational and occupational activities as agreed in the service user care plan.

To report general observations and provide feedback to a qualified practitioner both verbally and in written formats, if required. This should include any concerns arising from the service user physical or mental health.

To contribute to effective running of the service by providing and receivinginformation to/from other departments or services. Ensure this information is provided in the most effective way i.e. telephone, fax or in writing.

To use a variety of verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health needs.

To contribute to maintaining a safe environment for service user in the community (where appropriate).

To carry out specific duties that contributes to the assessment of service users as requested by a qualified practitioner.

To develop and maintain links with other agencies and services, both statutory and voluntary (where appropriate).

To use skills and techniques, to de-escalate situations where service users become physically or verbally aggressive.

To carry out observations and inform the Registered Nurse of any concerns. e.g. temperature, pulse, respiration, blood pressure, diet and fluid intake, weight as requested by a qualified practitioner.

To contribute to the development of risk management plans for service users by reporting, to the qualified practitioner any issues or concerns regarding service users behaviour / action towards themselves or others.

Respond to the changing needs of service users.

Control the assessments of implemented individual service users care plans.

To undertake and understand the support of observations as per policy (Levels 1- 4)

To carry out escorts with service users on and off the hospital site.

To support qualified nurses in the administration of medicines by acting as a witness.

Provide advice and guidance related health promotion to the service user.

Plan social and therapeutic work with service user using a range off therapeutic approaches.

Participate in presenting multi disciplinary reviews, daily reviews and handovers.

Undertake surveys and audits.

Assist in the collection of data from a variety of resource.

Person Specification

Qualifications

Essential

• Care Certificate
• Health & Social Care Level 2

Desirable

• Phlebotomy trained
• Physical Health competency basic passport
• MEWS
• Level 2 Smoking Cessation

Skills

Essential

• Ability to provide support and guidance to junior staff

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discrete

Knowledge

Essential

• Able to communicate effectively.
• Understanding of issues of confidentiality.
• Ability to work as a member of a team.
• Ability to demonstrate a non-judgemental attitude.
• Ability to work on own initiative under the supervision of a qualified practitioner.
• Willing to work towards Level 3 Health Care

Desirable

• Good standard of education.
• Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting.

Experience

Essential

• Experience working in a care setting

Desirable

• Experience of individuals with mental health problems or personal lived experience of mental health problems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

V7 Building

Prescot

L34 1PJ

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)