Job summary
You will be based in the Administration Office on the Hollins Park Site in Warrington.
The post is for a full-time Band 4 Personal Assistant who will administratively support the Clinical Director for Low Secure and Specialist Forensic Community Services, with their managerial duties as well as their patient caseload. It is a busy role; the successful candidate will need to have excellent organisational skills and be able to prioritise workloads on a daily basis due to competing deadlines. Support will be given to the candidate by staff located within the Administration Office. The post will need experience of working in a similar role, this is essential to support our Consultant and clinical services.
You will be based within a general office environment, on the Hollins Park Site, you will be motivated, flexible and committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care. This post requires the successful candidate to work on site to support the inpatient and outpatient services.
This post is on site working Monday to Friday to support our inpatient clinical services.
All applicants need to ensure that you have certificates for any of the qualifications you include on your application form as you will need to evidence these as part of the recruitment process. Please do not note any qualifications on your application that you cannot provide certificates for.
Main duties of the job
To support the Clinical Director/Consultant Forensic Psychiatrist to ensure the provision of a comprehensive, confidential, accurate and timely secretarial and administrative service. To support the Consultant's patient case load, both inpatient and out patients. You will be responsible for typing a wide variety of documentation from both manuscript and transcription recordings. Ensuring that the on call rota up to date and circulated.
Taking comprehensive minutes is an integral part of the role, you must be competent in taking live minutes in meetings/ward rounds, preparing for your meetings in advance, chase up outstanding actions, ensure that all clinical information is uploaded on to the clinical recording system in a timely manner.
Personal Medical Secretary will support the Consultant Forensic Psychiatrists who has a considerable caseload of patients, both inpatients and outpatients, detained under various sections of the Mental Health Act, resulting in a variety of reports and other statutory documentation being produced. The Consultant Forensic Psychiatrists spends a great deal of time away from their offices and the Personal Medical Secretaries therefore are responsible for handling a wide variety of administrative duties on their behalf and being able to prioritise their workload accordingly. The Personal Medical Secretary will also support the inpatient and outpatient community team.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
You will be based within a general office environment, in Hollins Park House, Hollins Park, Warrington. You will be motivated, flexible and committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care. This full time post requires the successful candidate to work on site to support the inpatient and outpatient services.
You will act as a main point of contact for the Consultant Forensic Psychiatrists and Junior Doctors. You will be required to support the smooth administration function supporting the Auden Unit and SCFT. You will have experience of using Microsoft Office, inputting to clinical information systems and the ability to prepare presentations using PowerPoint. The post holder should be competent in the use of Excel, you will be required to develop and maintain spreadsheets to collect activity data on behalf of the Service. Previous experience of taking live minutes to a highstandard is needed for this role and preferably experience of working in an NHSenvironment.
You will need to ensure that clinical information is up to date, the post holder will also need to keep audits of clinical information to ensure that information is completed in a timely manner. The post holder will be required to undertake general secretarial duties such as typing (including case notes), photocopying, dealing with telephone enquiries, booking rooms and arranging hospitality, stationery stock control, reporting repairs and any project work as required for other disciplines as required.
The post holder will act as a main point of contact for the Clinical Director/Consultant Forensic Psychiatrist and the Community Team to support the smooth administration function within the secure care environment. You will be expected to work as a team and provide cover during periods of leave. You will have experience of using Microsoft Office, inputting into clinical information systems and ability to prepare presentations using PowerPoint. Competent in the use of Excel, you will be required to develop and maintain spreadsheets to collect activity data, monitor sickness and annual leave. You will also be required to undertake audio tape and digital transcription.
Job description
Job responsibilities
You will be based within a general office environment, in Hollins Park House, Hollins Park, Warrington. You will be motivated, flexible and committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care. This full time post requires the successful candidate to work on site to support the inpatient and outpatient services.
You will act as a main point of contact for the Consultant Forensic Psychiatrists and Junior Doctors. You will be required to support the smooth administration function supporting the Auden Unit and SCFT. You will have experience of using Microsoft Office, inputting to clinical information systems and the ability to prepare presentations using PowerPoint. The post holder should be competent in the use of Excel, you will be required to develop and maintain spreadsheets to collect activity data on behalf of the Service. Previous experience of taking live minutes to a highstandard is needed for this role and preferably experience of working in an NHSenvironment.
You will need to ensure that clinical information is up to date, the post holder will also need to keep audits of clinical information to ensure that information is completed in a timely manner. The post holder will be required to undertake general secretarial duties such as typing (including case notes), photocopying, dealing with telephone enquiries, booking rooms and arranging hospitality, stationery stock control, reporting repairs and any project work as required for other disciplines as required.
The post holder will act as a main point of contact for the Clinical Director/Consultant Forensic Psychiatrist and the Community Team to support the smooth administration function within the secure care environment. You will be expected to work as a team and provide cover during periods of leave. You will have experience of using Microsoft Office, inputting into clinical information systems and ability to prepare presentations using PowerPoint. Competent in the use of Excel, you will be required to develop and maintain spreadsheets to collect activity data, monitor sickness and annual leave. You will also be required to undertake audio tape and digital transcription.
Person Specification
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Qualifications
Essential
- RSA/OCR II Typing/Word Processing
Desirable
- RSA Shorthand 80 wpm
- Audio Typing
Knowledge/ Experience
Essential
- Use of Microsoft Word / Powerpoint/Excel
- Secretarial experience
Skills
Essential
- Aware of need for confidentiality
- Flexible working
- Good organisational skills
- Ability to work as part of a team
- Ability to work on own initiative
- Good communication skills
- Confident manner
Person Specification
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Qualifications
Essential
- RSA/OCR II Typing/Word Processing
Desirable
- RSA Shorthand 80 wpm
- Audio Typing
Knowledge/ Experience
Essential
- Use of Microsoft Word / Powerpoint/Excel
- Secretarial experience
Skills
Essential
- Aware of need for confidentiality
- Flexible working
- Good organisational skills
- Ability to work as part of a team
- Ability to work on own initiative
- Good communication skills
- Confident manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
