Safeguarding Administrator

Job description

Job responsibilities

Job Purpose:

The post holder will work as a member of the Safeguarding Administration Team, Trust Wide Support Services. The postholder will provide high quality administrative and secretarial support to the multi-disciplinary team. To provide administration / secretarial / data collation needs for the Team. Administrative processing of clinical cases through the care pathway. Central contact person for the multi-disciplinary team within your administration base. To facilitate effective communication between the team, outside agencies and all internal / external stakeholders. Meeting co-ordination and minute taking.

The postholder will be expected to work with the minimum of supervision and co-ordinate his / her activities in order that an efficient service is provided. The postholder will be expected to spend periods of time working unaccompanied and under his / her own initiative. The postholder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the work and to assist the Team to maximise the most effective use of their time. The ability to work as a team member and be able to adhere to strict guidelines. It is essential that the postholder exercises initiative commensurate with the role and vital that confidentiality is maintained at all times.

1. Co-ordinate and take comprehensive minutes of Team Meetings and Operational Meetings.

2. Keep database(s) up to date and accurate in relation to data collation.

3. Disseminate information to and from Team Meetings to appropriate agencies and services involved in the safeguarding processes.

4. Maintain strict policy on patient confidentiality.

5. Collate Team monthly statistics and forward to whomever directed.

6. Provide clear information relating to the Trust Wide Support Services.

7. Liaise with professionals internal and external regarding queries on safeguarding services etc.

8. To liaise effectively and speedily with queries arising from both internal and external stakeholders.

9. Relay messages to the team in a timely fashion.

10. Organise meetings, book training sessions, supervision sessions, PDPs, events etc.

11. General secretarial support to the Safeguarding Team, Trust Wide Support Services.

12. Effective use of electronic systems i.e., EMIS and RiO in a timely fashion.

13. Preparing / distributing paperwork to the Team.

14. Deal with incoming emails, telephone calls, post and distribute accordingly.

15. To undertake typing of detailed letters, reports, minutes and other documents as necessary, with use of digital software.

16. To be responsible for arranging meetings with other professional staff and outside agencies as and when requested.

17. To undertake the filing of health records and clinical correspondence as required.

18. To participate in office team meetings to discuss administrative procedures / issues and the provision of service.

19. To attend meetings relevant to the work of the team.

20. To support the day-to-day organisation / management responsibility of the Team through the maintenance of record systems i.e., annual leave / sickness, arranging meetings and appointments.

21. Identify need for stationery, equipment, maintenance work etc and order as necessary.

22. To co-operate in the introduction of new technology as it may apply to the work of the postholder and the service.

23. To perform other duties of a similar kind appropriate to the grade, which may be required by the Safeguarding Team or the Office Manager.

24. To meet regularly with manager for supervision and personal development plan.

25. To maintain strict policy on patient confidentiality.

All of the above can frequently involve exposure to material of a sensitive and emotionally distressing nature.

Person Specification

Qualifications

Essential

• Educated to GCSE level (or equivalent qualification / knowledge)
• RSA III Typing / Word Processing (or equivalent qualification / knowledge)

Desirable

• European Computer Driving Licence or equivalent.

Knowledge/Experience

Essential

• Proven working knowledge and previous experience of Microsoft Office, Word, Excel and Access
• Audio Typing Skills
• Minute Taking Skills
• Data/Statistical collection skills

Skills

Essential

• Excellent communication skills, both orally and written
• Evidence of previous good standards
• Tenacity for completing work and meeting deadlines.
• Ability to work as a member of a team.
• To be able to work unsupervised and use own initiative.
• Self-motivated with good communication skills
• A demonstrated understanding of Equality and Human Rights
• Ability to deal sensitively with service users.
• Flexible approach

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Anita Samuels Centre

4 Ellison Grove, Huyton

Liverpool

L36 9GA

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)