Mersey Care NHS Foundation Trust

Clinical Team Manager

The closing date is 22 September 2025

Job summary

Are you an individual with a passion for delivering outstanding care that brings the 6 C's (care, compassion, courage, communication, competence and commitment) to life? If so, we want to hear from you!

An exciting opportunity has arisen for an opportunity for the post of Clinical Team Manager to support early intervention team .

As the successful candidate, you will have the ability to communicate in a variety of settings, the ability to utilise assessment skills and tools effectively and the experience of the management and supervision of staff . You will have experience of effective team working within a multi-agency framework. You will be expected to lead and develop all the staff and encourage positive working relationships with colleagues within Mersey Care NHS Trust and other external agencies/organisations.

Main duties of the job

The post holder will carry managerial responsibility of the St Helens and Knowsley Early intervention team. They will be responsible for the performance and delivery of high quality, evidenced based and person centred care.

The post holder will operate as part of an integrated multi-disciplinary team but be expected to be flexible in terms of delivering care within a community setting.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC7449487

Job locations

Harry Blackman House peasley cross

Marshalls cross Road

St Helens

WA9 3DE


Job description

Job responsibilities

MANAGERIAL

Provide effective leadership/ management to the designated team.

Formulate and implement local clinical and operational practices and procedures as appropriate.

Represent the Operational Business manager/ Modern matron at meetings as required.

Ensure effective deployment of staff and other resources within the service to deliver the required service and agreed standards.

Participate in the recruitment and selection process in accordance with Trust policy.

Ensure effective induction of new staff in accordance with Trust policy

Ensure exit interviews are offered to staff on leaving the organisation/moving teams within the Trust.

Ensure the implementation, monitoring and updating of an operational policy and philosophy for the clinical team.

Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high quality service based on agreed clinical standards.

Ensure adherence and implementation of Effective Care Coordination within their scope of responsibility.

Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.

Develop local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.

Lead and ensure staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.

Ensure that the Managing Performance Policy is adhered to.

Ensure that the Managing Attendance Policy is adhered to.

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the units equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.

Establish positive networks with partner agencies to support the development and delivery the service.

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional andTrust standards.

Ensure that all qualified staff have access to clinical supervision and encourage uptake of same

Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

Ensure all staff have an up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust policy

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the units equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.

Establish positive networks with partner agencies to support the development and delivery the service.

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional andTrust standards.

Ensure that all qualified staff have access to clinical supervision and encourage uptake of same

Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

Ensure all staff have an up to date Individual Personal Appraisal and PersonalDevelopment Plan in accordance with Trust policy

CLINICAL

Participate in regular management supervision as per Trust policy.

Undertake a practitioner role as required to maintain direct assessment and care skills.

Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.

Provide information, education and support for family members, carers and other relevant professionals.

Ensure links to professional leads are developed and maintained

Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicine Code.

Work in a professional and collaborative manner with the multi-disciplinary team.

Participate and promote positive intra-agency working.

Set standards of service user care based on sound research findings.

Ensure you own record keeping is in accordance with Professional and Trust standards.

Please see attached Job Description for full list of Duties and Responsibilities.

Job description

Job responsibilities

MANAGERIAL

Provide effective leadership/ management to the designated team.

Formulate and implement local clinical and operational practices and procedures as appropriate.

Represent the Operational Business manager/ Modern matron at meetings as required.

Ensure effective deployment of staff and other resources within the service to deliver the required service and agreed standards.

Participate in the recruitment and selection process in accordance with Trust policy.

Ensure effective induction of new staff in accordance with Trust policy

Ensure exit interviews are offered to staff on leaving the organisation/moving teams within the Trust.

Ensure the implementation, monitoring and updating of an operational policy and philosophy for the clinical team.

Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high quality service based on agreed clinical standards.

Ensure adherence and implementation of Effective Care Coordination within their scope of responsibility.

Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.

Develop local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.

Lead and ensure staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.

Ensure that the Managing Performance Policy is adhered to.

Ensure that the Managing Attendance Policy is adhered to.

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the units equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.

Establish positive networks with partner agencies to support the development and delivery the service.

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional andTrust standards.

Ensure that all qualified staff have access to clinical supervision and encourage uptake of same

Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

Ensure all staff have an up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust policy

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the units equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.

Establish positive networks with partner agencies to support the development and delivery the service.

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional andTrust standards.

Ensure that all qualified staff have access to clinical supervision and encourage uptake of same

Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

Ensure all staff have an up to date Individual Personal Appraisal and PersonalDevelopment Plan in accordance with Trust policy

CLINICAL

Participate in regular management supervision as per Trust policy.

Undertake a practitioner role as required to maintain direct assessment and care skills.

Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.

Provide information, education and support for family members, carers and other relevant professionals.

Ensure links to professional leads are developed and maintained

Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicine Code.

Work in a professional and collaborative manner with the multi-disciplinary team.

Participate and promote positive intra-agency working.

Set standards of service user care based on sound research findings.

Ensure you own record keeping is in accordance with Professional and Trust standards.

Please see attached Job Description for full list of Duties and Responsibilities.

Person Specification

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential

  • Effective leadership qualities and management styles
  • Ability to utilise assessment skills and tools effectively
  • Ability to communicate in a variety of settings
  • Ability to formulate relevant reports
  • Delegation and coordination
  • Resource and budget management
  • Clinical and management supervision
  • Ability to work to prioritise and work to deadlines
  • Mentorship skills and record keeping
  • Flexible approach/ creative thinking
  • IT skills

Desirable

  • Presentation skills
  • experience working within community mental health / EIP

Knowledge/ Experience

Essential

  • Management and supervision of staff
  • Effective team working within a multi-agency framework
  • Managing complaints/ compliments
  • Effective change management
  • Positive leadership of a team
  • Demonstrate experience of problem solving approaches
  • Assisting with effective budgetary management
  • Evidence based and experience of reflective practice
  • Safe Guarding Children
  • Mental Health Act 1983
  • Relevant national policies and guidance
  • Up to date clinical knowledge relevant to the care environment
  • Clinical/ managerial supervision
  • Vulnerable adults guidelines

Desirable

  • Risk management training

Qualifications

Essential

  • Relevant professional qualification eg. RMN, RNLD, OT, SW and current professional registration. (to be maintained)

Desirable

  • Evidence of education to degree level or evidence of performance to equivalent level
Person Specification

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential

  • Effective leadership qualities and management styles
  • Ability to utilise assessment skills and tools effectively
  • Ability to communicate in a variety of settings
  • Ability to formulate relevant reports
  • Delegation and coordination
  • Resource and budget management
  • Clinical and management supervision
  • Ability to work to prioritise and work to deadlines
  • Mentorship skills and record keeping
  • Flexible approach/ creative thinking
  • IT skills

Desirable

  • Presentation skills
  • experience working within community mental health / EIP

Knowledge/ Experience

Essential

  • Management and supervision of staff
  • Effective team working within a multi-agency framework
  • Managing complaints/ compliments
  • Effective change management
  • Positive leadership of a team
  • Demonstrate experience of problem solving approaches
  • Assisting with effective budgetary management
  • Evidence based and experience of reflective practice
  • Safe Guarding Children
  • Mental Health Act 1983
  • Relevant national policies and guidance
  • Up to date clinical knowledge relevant to the care environment
  • Clinical/ managerial supervision
  • Vulnerable adults guidelines

Desirable

  • Risk management training

Qualifications

Essential

  • Relevant professional qualification eg. RMN, RNLD, OT, SW and current professional registration. (to be maintained)

Desirable

  • Evidence of education to degree level or evidence of performance to equivalent level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Harry Blackman House peasley cross

Marshalls cross Road

St Helens

WA9 3DE


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Harry Blackman House peasley cross

Marshalls cross Road

St Helens

WA9 3DE


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Service Manager

Lesley Pattison

lesley.pattison@merseycare.nhs.uk

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC7449487

Job locations

Harry Blackman House peasley cross

Marshalls cross Road

St Helens

WA9 3DE


Supporting documents

Privacy notice

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