Job summary
As part of ongoing investment into services for people with learning disabilities and / or autism, the Greater Manchester Integrated Care Board have commissioned a Care and Treatment Review Hub (CTR Hub) to provide management, support, oversight and administration of CTRs across Greater Manchester.
Care and Treatment Reviews (CTRs) were developed as part of NHS England's commitment to transforming services for people of all ages with a learning disability and autistic people. CTRs are for people who have been admitted to a mental health hospital or for people who are at risk of admission. They were designed to bring an additional challenge and scrutiny to existing health and care review processes, an alternative perspective and expert insight.
This post offers candidates an opportunity to be part of the development and mobilisation of a new service, working in collaboration with local place based commissioners, service providers, service users, their families and carers to deliver quality and timely CTRs, that are person centered and have a positive impact on a person's life.
When fully operational, the hub will participate and lead in the development of quality standards, and relevant governance or assurance activities.
Main duties of the job
The successful candidate will support the delivery of CTRs, benchmarking against national standards to provide quality assurance and improvement. The post holder will provide training, coordination and oversight of the CTR programme, focussing on recommendations, tracking and monitoring outcomes and gathering feedback from people with lived experience of the CTR process, their family members and carers.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
Main Responsibilities:
To ensure people are offered a CTR in accordance with National Guidance.
- To engage with people who have lived experience, including family and careers with the expectation that CTR delivery is embedded within local area of responsibility.
- To be involved in the development of policies and procedures to support a standardised delivery of CTRs across Greater Manchester.
- To provide training and awareness about CTRs across Greater Manchester.
- Undertake post-CTR check in with people, their family and carers to measure the qualitative impact of the CTR.
Please see the Job Description and person specification for more details.
Job description
Job responsibilities
Main Responsibilities:
To ensure people are offered a CTR in accordance with National Guidance.
- To engage with people who have lived experience, including family and careers with the expectation that CTR delivery is embedded within local area of responsibility.
- To be involved in the development of policies and procedures to support a standardised delivery of CTRs across Greater Manchester.
- To provide training and awareness about CTRs across Greater Manchester.
- Undertake post-CTR check in with people, their family and carers to measure the qualitative impact of the CTR.
Please see the Job Description and person specification for more details.
Person Specification
Qualifications
Essential
- Professional qualification in health and/or social care e.g. first level nurse registration, degree or diploma in occupational therapy or social work
- Registration with appropriate professional body e.g. HCPC, NMC etc.
- Masters level qualification (or experience that is equivalent).
- Evidence of post qualification and continuing professional development
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Knowledge
Essential
- An appreciation of the relationships between the individual provider and commissioning organisations
- Knowledge of MHA / MCA / Community Criminal Justice Orders.
- LDA system and organisations across Greater Manchester
- Knowledge and experience of CTRs - the National guidance and it's implications
- Experience of Transforming Care agenda
- Experience of using complex data and information across multiple systems
- Experience of writing reports that use data, information and intelligence and form own opinions.
- Experience of operating in a professional autonomous and risk based decision -making environment.
- Experience in dealing with highly contentious issues that may give rise to challenge and conflict.
- Experience of identifying and interpreting policy.
- Experience of researching best practice and interpreting its relevance and process/practices which could be implemented successfully into the CCG.
- Managing a project and a group of people with a complex set of tasks
- Experience of working in and with complex multi -agency systems and service delivery.
- Experience of working with people who have a learning disability and / or autistic people.
- Knowledge of pertinent policies and legislation including Autism Act, Mental Health Act, Care Act, Mental Capacity Act, SEND, LeDeR programme.
- Experience of leading and managing complex and challenging discussions
Desirable
- Teaching / training experience
- Experience of Quality improvement, Clinical Governance, Clinical Effectiveness or Clinical Audit role within a health care setting
Skills
Essential
- Skills and experience in chairing complex meetings with stakeholders to include CTR's/CETR's
- Significant skills in terms of planning and organisation.
- Ability to make decisions autonomously, when required, working to 17/7/25 tight and often challenging timescales.
- Ability to triangulate information across multiple systems to make robust evidence - based judgements on quality of services.
- Ability to analyse and interpret data, information and intelligence to form an opinion on the quality of services.
- Confidently and robustly responds to concerns and /or unsafe practices.
- Demonstrate confidence around very senior managers in communicating judgements and supporting evidence.
- Ability and resilience to manage emotional conflict and exposure to critical and challenging positions.
- Understanding of the broader strategic and policy context in relation to Learning Disabilities & Autism i.e. Transforming Care
- Excellent communicator
- Good inter -personal skills
- Ability to negotiate and influence.
- Robustness and stamina
- Integrity and Trust
- Ability to travel independently across Greater Manchester.
Person Specification
Qualifications
Essential
- Professional qualification in health and/or social care e.g. first level nurse registration, degree or diploma in occupational therapy or social work
- Registration with appropriate professional body e.g. HCPC, NMC etc.
- Masters level qualification (or experience that is equivalent).
- Evidence of post qualification and continuing professional development
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Knowledge
Essential
- An appreciation of the relationships between the individual provider and commissioning organisations
- Knowledge of MHA / MCA / Community Criminal Justice Orders.
- LDA system and organisations across Greater Manchester
- Knowledge and experience of CTRs - the National guidance and it's implications
- Experience of Transforming Care agenda
- Experience of using complex data and information across multiple systems
- Experience of writing reports that use data, information and intelligence and form own opinions.
- Experience of operating in a professional autonomous and risk based decision -making environment.
- Experience in dealing with highly contentious issues that may give rise to challenge and conflict.
- Experience of identifying and interpreting policy.
- Experience of researching best practice and interpreting its relevance and process/practices which could be implemented successfully into the CCG.
- Managing a project and a group of people with a complex set of tasks
- Experience of working in and with complex multi -agency systems and service delivery.
- Experience of working with people who have a learning disability and / or autistic people.
- Knowledge of pertinent policies and legislation including Autism Act, Mental Health Act, Care Act, Mental Capacity Act, SEND, LeDeR programme.
- Experience of leading and managing complex and challenging discussions
Desirable
- Teaching / training experience
- Experience of Quality improvement, Clinical Governance, Clinical Effectiveness or Clinical Audit role within a health care setting
Skills
Essential
- Skills and experience in chairing complex meetings with stakeholders to include CTR's/CETR's
- Significant skills in terms of planning and organisation.
- Ability to make decisions autonomously, when required, working to 17/7/25 tight and often challenging timescales.
- Ability to triangulate information across multiple systems to make robust evidence - based judgements on quality of services.
- Ability to analyse and interpret data, information and intelligence to form an opinion on the quality of services.
- Confidently and robustly responds to concerns and /or unsafe practices.
- Demonstrate confidence around very senior managers in communicating judgements and supporting evidence.
- Ability and resilience to manage emotional conflict and exposure to critical and challenging positions.
- Understanding of the broader strategic and policy context in relation to Learning Disabilities & Autism i.e. Transforming Care
- Excellent communicator
- Good inter -personal skills
- Ability to negotiate and influence.
- Robustness and stamina
- Integrity and Trust
- Ability to travel independently across Greater Manchester.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
