Mersey Care NHS Foundation Trust

Lived Experience Peer Support Worker

The closing date is 01 August 2025

Job summary

Do you have lived experience as a service user of mental health services and have a desire to support others on their recovery journey? If so, we invite you to join our team in this unique and rewarding role.

Merseycare foundation trust have produced an animation available on YouTube which explains the role of peer support / lived experience workers from a team's perspective which potential candidates may find helpful it can be found at:

https://www.youtube.com/watch?v=oCCS8MCStuM

Any prospective candidates who feel they would benefit from additional support & guidance to submit an application are encouraged to reach out to us at the following email address in the first instance: peersupport@merseycare.nhs.uk

Main duties of the job

The role involves building supportive and respectful relationships with service users, helping them identify, explore, and achieve meaningful and sustainable recovery goals.

By sharing personal recovery stories, the worker will inspire confidence and self-belief in others, promoting essential coping, self-help, and self-management techniques.

A key responsibility is facilitating community engagement by helping service users connect with community groups and networks, which promotes social inclusion and a positive identity. The role also involves advocating for service users' rights, accompanying them to appointments, welcoming them to a service, signposting advice and promoting autonomy and self-management. Additionally, the worker will contribute to fostering a recovery-oriented environment by working with multidisciplinary teams and using strengths-based, non-discriminatory language to support recovery-focused activities.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC7383802

Job locations

Harry Blackman House

Peasley Cross

St Helens

WA9 3DE


Job description

Job responsibilities

A detailed overview and the main responsibilities of the role can be found in the Job Description attached .

Job description

Job responsibilities

A detailed overview and the main responsibilities of the role can be found in the Job Description attached .

Person Specification

Qualifications

Essential

  • Health and Social Care Level 2 qualification or equivalent experience

Desirable

  • Care Certificate
  • Phlebotomy trained
  • Physical Health competency basic passport
  • MEWS
  • Level 2 Smoking Cessation
  • Good standard of education
  • Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting
  • Willing to work towards Level 3 Health Care qualification

Knowledge/ Experience

Essential

  • Experience of working in a care setting
  • Experience of recovering a meaningful Understanding of issues of confidentiality

Desirable

  • Experience of individuals with mental health problems or personal lived experience of mental health problems

Skills

Essential

  • Able to communicate effectively
  • Ability to work as a member of a team
  • Ability to demonstrate a non-judgemental attitude
  • Ability to work on own initiative under the supervision of a qualified practitioner
  • Ability to provide support and guidance to junior staff

VALUES

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Person Specification

Qualifications

Essential

  • Health and Social Care Level 2 qualification or equivalent experience

Desirable

  • Care Certificate
  • Phlebotomy trained
  • Physical Health competency basic passport
  • MEWS
  • Level 2 Smoking Cessation
  • Good standard of education
  • Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting
  • Willing to work towards Level 3 Health Care qualification

Knowledge/ Experience

Essential

  • Experience of working in a care setting
  • Experience of recovering a meaningful Understanding of issues of confidentiality

Desirable

  • Experience of individuals with mental health problems or personal lived experience of mental health problems

Skills

Essential

  • Able to communicate effectively
  • Ability to work as a member of a team
  • Ability to demonstrate a non-judgemental attitude
  • Ability to work on own initiative under the supervision of a qualified practitioner
  • Ability to provide support and guidance to junior staff

VALUES

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Harry Blackman House

Peasley Cross

St Helens

WA9 3DE


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Harry Blackman House

Peasley Cross

St Helens

WA9 3DE


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Tracey Harrison

tracey.harrison2@merseycare.nhs.uk

01744415620

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC7383802

Job locations

Harry Blackman House

Peasley Cross

St Helens

WA9 3DE


Supporting documents

Privacy notice

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