Mersey Care NHS Foundation Trust

Personal Assistant

The closing date is 20 July 2025

Job summary

An exciting opportunity has arisen for a Personal Assistant to join our Administrative Team

The post holder will provide comprehensive admin support to the St Helens and Knowsley Leadership Team.

Successful applicants will be able to organise their own workload and co-ordinate workload activities within the team. The successful candidate will have excellent interpersonal skills.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Some travel between sites is also required.

Main duties of the job

The post holder will be expected to work with the minimum of supervision. They will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the leadership team to utilise their time in an efficient and effective manner.

As an experienced Personal Assistant/Secretary, you will be managing diaries of the leadership team. You will be required to arrange internal and external meetings.

Taking comprehensive minutes is an integral part of the role, you must be competent in taking live minutes in meetings, preparing for your meetings in advance, chase up outstanding actions, produce reports etc.

It is essential that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

350-MHC7275882-A

Job locations

Knowsley Resource and Recovery Centre (& or Harry Blackman House in St Helens)

Whiston Hospital Site

Prescot

L34 5DR


Job description

Job responsibilities

Please refer to the Job Description and Person Specification attached for full details of this role.

Job description

Job responsibilities

Please refer to the Job Description and Person Specification attached for full details of this role.

Person Specification

Qualifications

Essential

  • RSA III (or equivalent) Word Processing.
  • Proven competence in various IT packages. Audio typing skills.

Desirable

  • RSA (or equivalent) Shorthand qualification at approx. 80wpm.
  • ECDL qualification.

Experience/Knowledge

Essential

  • Experience of working at a similar level with proven admin/secretarial skills

SKILLS

Essential

  • Ability to exercise initiative and work with minimum supervision.
  • Excellent communication skills.
  • Excellent inter-personal skills.
  • Excellent telephone manner.
  • Ability to ensure accuracy in work undertaken.
  • Tact/diplomacy.
  • Awareness of pressures requiring organisational and time management skills.
  • Understanding of people suffering from mental illness

VALUES

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Person Specification

Qualifications

Essential

  • RSA III (or equivalent) Word Processing.
  • Proven competence in various IT packages. Audio typing skills.

Desirable

  • RSA (or equivalent) Shorthand qualification at approx. 80wpm.
  • ECDL qualification.

Experience/Knowledge

Essential

  • Experience of working at a similar level with proven admin/secretarial skills

SKILLS

Essential

  • Ability to exercise initiative and work with minimum supervision.
  • Excellent communication skills.
  • Excellent inter-personal skills.
  • Excellent telephone manner.
  • Ability to ensure accuracy in work undertaken.
  • Tact/diplomacy.
  • Awareness of pressures requiring organisational and time management skills.
  • Understanding of people suffering from mental illness

VALUES

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Knowsley Resource and Recovery Centre (& or Harry Blackman House in St Helens)

Whiston Hospital Site

Prescot

L34 5DR


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Knowsley Resource and Recovery Centre (& or Harry Blackman House in St Helens)

Whiston Hospital Site

Prescot

L34 5DR


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Jennie Beckwith

Jennie.Beckwith@merseycare.nhs.uk

01513518600

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

350-MHC7275882-A

Job locations

Knowsley Resource and Recovery Centre (& or Harry Blackman House in St Helens)

Whiston Hospital Site

Prescot

L34 5DR


Supporting documents

Privacy notice

Mersey Care NHS Foundation Trust's privacy notice (opens in a new tab)