Job summary
We wish to recruit a nurse who has a clear understanding of developing the role of a nurse who can assess patients within both a community and hospital setting. We work predominantly but not exclusively with older people. Our focus is ensuring patients health needs, often arisen from multiple co-morbidities and frailty, are met with the appropriate level of care. We work alongside the MDT to gain the best patient outcomes and facilitate patients to their preferred place of care, avoiding delay where possible. Candidates should demonstrate the ability to work in a team which delivers innovative, responsive services to meet both the needs of patients and the organisation. We are committed to staff development and you will have a named supervisor, the support of experienced colleagues and the opportunity to attend courses and training including leadership development.
Main duties of the job
The post holder will autonomously complete health needs assessments and continuing health care needs assessment to ensure that the appropriate care is in place. The post holder will ensure excellent levels of customer service for all patients/relatives and staff and will demonstrate improvements in quality and patient experience. To support all aspects of discharge paperwork and the planning and management of effective and timely patient discharge and transfer for patients with complex discharge needs. To be the named case manager for complex discharges; developing relationships and communicating with key stakeholders related to the patients discharge (relatives in particular).
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
To work in collaboration with operational partners across the health and social care system to develop, monitor and expedite patient management plans for patient with complex needs. To facilitate, enable and support interdisciplinary decision making in order to achieve optimal and safe patient flow and the utilisation of all available resources to support the discharge and transfer of patients. To support the delivery of length of stay and discharge planning targets with effective and timely discharge arrangements for every patient. The post holder will provide focussed support to patients, carers and staff covering all aspects of the admission and discharge process for patients admitted.
Job description
Job responsibilities
To work in collaboration with operational partners across the health and social care system to develop, monitor and expedite patient management plans for patient with complex needs. To facilitate, enable and support interdisciplinary decision making in order to achieve optimal and safe patient flow and the utilisation of all available resources to support the discharge and transfer of patients. To support the delivery of length of stay and discharge planning targets with effective and timely discharge arrangements for every patient. The post holder will provide focussed support to patients, carers and staff covering all aspects of the admission and discharge process for patients admitted.
Person Specification
Qualifications
Essential
- Nursing & Midwifery Council Registration- RN qualification
- Evidence of post basic continuing professional development
Desirable
- Post graduate qualification in discharge planning/ patient flow
Skills
Essential
- Prioritisation and problem - solving skills
- Ability to develop positive interpersonal relationships at all levels
- Excellent communication skills
- Manages own workload
- Able to use initiative
- Able to participate as a team member
- Positive attitude to change
- Motivated
Knowledge/Experience
Essential
- Ability to influence, negotiate and enhance patient care
- High professional standards and understanding of professional issues
- Experience of supporting patients transfer from acute to community/home care. (Health and Social Care)
- MDT working
- Ability to offer professional guidance to staff
- Understanding the impact of DToCs on patients and the Organisation
Desirable
- Experience in complex discharge planning
- Change management
- In-depth working knowledge of the Community Care Act (Delayed Transfers of Care)
- Experience in a variety of healthcare settings
- Knowledge and experience of National Framework for NHS Continuing Healthcare and NHS funded nursing care
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Other
Essential
- Good physical fitness
- Flexibility in shift/working patterns to meet the needs of the service
Person Specification
Qualifications
Essential
- Nursing & Midwifery Council Registration- RN qualification
- Evidence of post basic continuing professional development
Desirable
- Post graduate qualification in discharge planning/ patient flow
Skills
Essential
- Prioritisation and problem - solving skills
- Ability to develop positive interpersonal relationships at all levels
- Excellent communication skills
- Manages own workload
- Able to use initiative
- Able to participate as a team member
- Positive attitude to change
- Motivated
Knowledge/Experience
Essential
- Ability to influence, negotiate and enhance patient care
- High professional standards and understanding of professional issues
- Experience of supporting patients transfer from acute to community/home care. (Health and Social Care)
- MDT working
- Ability to offer professional guidance to staff
- Understanding the impact of DToCs on patients and the Organisation
Desirable
- Experience in complex discharge planning
- Change management
- In-depth working knowledge of the Community Care Act (Delayed Transfers of Care)
- Experience in a variety of healthcare settings
- Knowledge and experience of National Framework for NHS Continuing Healthcare and NHS funded nursing care
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Other
Essential
- Good physical fitness
- Flexibility in shift/working patterns to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
