Mersey Care NHS Foundation Trust

Patient Flow Specialist Nurse

The closing date is 23 July 2025

Job summary

We wish to recruit a nurse who has a clear understanding of developing the role of a nurse who can assess patients within both a community and hospital setting. We work predominantly but not exclusively with older people. Our focus is ensuring patients health needs, often arisen from multiple co-morbidities and frailty, are met with the appropriate level of care. We work alongside the MDT to gain the best patient outcomes and facilitate patients to their preferred place of care, avoiding delay where possible. Candidates should demonstrate the ability to work in a team which delivers innovative, responsive services to meet both the needs of patients and the organisation. We are committed to staff development and you will have a named supervisor, the support of experienced colleagues and the opportunity to attend courses and training including leadership development.

Main duties of the job

The post holder will autonomously complete health needs assessments and continuing health care needs assessment to ensure that the appropriate care is in place. The post holder will ensure excellent levels of customer service for all patients/relatives and staff and will demonstrate improvements in quality and patient experience. To support all aspects of discharge paperwork and the planning and management of effective and timely patient discharge and transfer for patients with complex discharge needs. To be the named case manager for complex discharges; developing relationships and communicating with key stakeholders related to the patients discharge (relatives in particular).

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

350-CC7312491

Job locations

GP OOH, Southport Hospital

Town Lane

Southport

PR8 6PN


Job description

Job responsibilities

To work in collaboration with operational partners across the health and social care system to develop, monitor and expedite patient management plans for patient with complex needs. To facilitate, enable and support interdisciplinary decision making in order to achieve optimal and safe patient flow and the utilisation of all available resources to support the discharge and transfer of patients. To support the delivery of length of stay and discharge planning targets with effective and timely discharge arrangements for every patient. The post holder will provide focussed support to patients, carers and staff covering all aspects of the admission and discharge process for patients admitted.

Job description

Job responsibilities

To work in collaboration with operational partners across the health and social care system to develop, monitor and expedite patient management plans for patient with complex needs. To facilitate, enable and support interdisciplinary decision making in order to achieve optimal and safe patient flow and the utilisation of all available resources to support the discharge and transfer of patients. To support the delivery of length of stay and discharge planning targets with effective and timely discharge arrangements for every patient. The post holder will provide focussed support to patients, carers and staff covering all aspects of the admission and discharge process for patients admitted.

Person Specification

Qualifications

Essential

  • Nursing & Midwifery Council Registration- RN qualification
  • Evidence of post basic continuing professional development

Desirable

  • Post graduate qualification in discharge planning/ patient flow

Skills

Essential

  • Prioritisation and problem - solving skills
  • Ability to develop positive interpersonal relationships at all levels
  • Excellent communication skills
  • Manages own workload
  • Able to use initiative
  • Able to participate as a team member
  • Positive attitude to change
  • Motivated

Knowledge/Experience

Essential

  • Ability to influence, negotiate and enhance patient care
  • High professional standards and understanding of professional issues
  • Experience of supporting patients transfer from acute to community/home care. (Health and Social Care)
  • MDT working
  • Ability to offer professional guidance to staff
  • Understanding the impact of DToCs on patients and the Organisation

Desirable

  • Experience in complex discharge planning
  • Change management
  • In-depth working knowledge of the Community Care Act (Delayed Transfers of Care)
  • Experience in a variety of healthcare settings
  • Knowledge and experience of National Framework for NHS Continuing Healthcare and NHS funded nursing care

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Other

Essential

  • Good physical fitness
  • Flexibility in shift/working patterns to meet the needs of the service
Person Specification

Qualifications

Essential

  • Nursing & Midwifery Council Registration- RN qualification
  • Evidence of post basic continuing professional development

Desirable

  • Post graduate qualification in discharge planning/ patient flow

Skills

Essential

  • Prioritisation and problem - solving skills
  • Ability to develop positive interpersonal relationships at all levels
  • Excellent communication skills
  • Manages own workload
  • Able to use initiative
  • Able to participate as a team member
  • Positive attitude to change
  • Motivated

Knowledge/Experience

Essential

  • Ability to influence, negotiate and enhance patient care
  • High professional standards and understanding of professional issues
  • Experience of supporting patients transfer from acute to community/home care. (Health and Social Care)
  • MDT working
  • Ability to offer professional guidance to staff
  • Understanding the impact of DToCs on patients and the Organisation

Desirable

  • Experience in complex discharge planning
  • Change management
  • In-depth working knowledge of the Community Care Act (Delayed Transfers of Care)
  • Experience in a variety of healthcare settings
  • Knowledge and experience of National Framework for NHS Continuing Healthcare and NHS funded nursing care

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Other

Essential

  • Good physical fitness
  • Flexibility in shift/working patterns to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

GP OOH, Southport Hospital

Town Lane

Southport

PR8 6PN


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

GP OOH, Southport Hospital

Town Lane

Southport

PR8 6PN


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Patient Flow Team Lead

Tracey rimmer

tracey.rimmer@merseycare.nhs.uk

01704387265

Details

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

350-CC7312491

Job locations

GP OOH, Southport Hospital

Town Lane

Southport

PR8 6PN


Supporting documents

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