Clinical Specialist (Wheelchair Service)

Job description

Job responsibilities

• Provide care, advice and guidance in the treatment of others, when dealing with complex highly specialist conditions.

• Responsible for the delivery of identified specialist training.

• Work in partnership with the other services/stakeholder partnership agencies to enable patients/clients to be treated in the appropriate setting.

• Ensure that the team provides a high-quality service to its patients/clients by providing caseload and clinical supervision.

• Ensure that teams work proactively to deliver anticipatory and maintenance care, providing a responsive service to patients with both planned and unplanned care needs.

• Develop partnerships and joint working with service users and stakeholders to improve patient/client care.

• Work in partnership with other organisations to support the effective and co-ordinated provision of health and social care services.

• Participate in the development of caseload management across the local health economy.

• Provide leadership and mentoring to those staff developing into a caseload management role.

• Challenge professional and organisational boundaries to ensure that the role is focused on meeting the needs of service users.

• Act as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.

• Act as a role model to others ensuring that patients receive the most effective care possible.

• Contribute to the development of policy and services to reflect the needs of the target population.

• Practice autonomously and demonstrate evidence based clinical decision making.

• Provide clinical expertise and knowledge to others when managing complex and highly complex situations.

• Assess patient conditions and consider a range of options when delivering complex and highly complex care, drawing on specialist services as required.

• Undertake chronic disease management reviews of the housebound patient/client, where appropriate.

• Provide support in managing patients/clients with chronic diseases.

• Following holistic assessment of need, develop individualised care plans to fulfil those needs, with the involvement of patients and carers.

• Implement and evaluate care delivery for patients/clients with identified needs.

• Direct and support the management of complex and highly complex, continuing care packages.

• Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative care.

• Set objectives, by which performance will be monitored.

• Work with the Service Lead to deliver local based services, by participating in meetings and communicating the outcomes to others.

• Provide reports to the service lead on activity as requested.

• Actively participate in policy and service development authoring protocols as required.

• Undertake clinical/service improvement audits.

• The post holder will utilise data and data tools (including databases) to produce appropriate monitoring reports on both patient care and service outcomes and produce appropriate communication for patients.

• Communicate at all levels of the organisation to a variety of health and social care professionals to provide best outcomes for patients/clients.

• Maintain up to date knowledge and competence in line with professional and service requirements and demonstrate critical thinking, decision-making and reflective skills to ensure own professional development.

• Create an environment in which learning and practice development is fostered, evaluated and disseminated.

• Facilitate effective learning within the area of practice for all students and practitioners.

• Provide support to team members holding responsibility for mentoring students.

• Undertake the training and development of other clinicians.

• Monitor and maintain standards of patient/client care delivery. Including maintaining and monitoring of clinical competency and standards of record keeping.

• In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and delivery.

• Deliver clinical training and supported experience, identified via Personal Development Plan (PDP) and Knowledge and Skills Framework (KSF).

• Work within guidelines to identify and manage risk, reporting identified risks to the service lead.

• Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.

• Monitor and ensure that the quality of the patient care delivered by those to whom training is provided is evidenced based and supported by best practice, using audit, caseload and clinical supervision.

• Participate in patient satisfaction reporting to improve patient care.

• The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

• The post holder shall follow all the policies and procedures of the organisation.

Person Specification

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet

Skills

Essential

• Awareness of current national and local agenda in health and social care.
• Evidence of being able to communicate complex, sensitive information and advice on healthcare to patients / carers / colleagues.
• Understanding of multi-agency working.
• Ability to network with multidisciplinary colleagues.
• Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health policy.
• IT literate.
• Ability to work under pressure and manage a diverse workload.
• Excellent communication, organisational and interpersonal skills.
• Risk assessment skills.
• Ability to understand and analyse complex data.
• Self-management and motivation skills.
• Confidence to challenge poor practice and ability to address difficult issues.
• Report writing skills.
• Ability to travel to work across boundaries.

Desirable

• Research skills.

Knowledge/Experience

Essential

• Experience of management and clinical leadership.
• Experience of successful multi-agency working.

Desirable

• First line management experience.

Qualifications

Essential

• Degree, or equivalent, or equivalent work based experience.
• Registration with relevant professional body.
• Appropriate prescriber.
• Post registration qualification, or demonstrable equivalent experience.
• Evidence of CPD/short courses.
• Evidence of influencing, motivating and negotiating with others to achieve change in relation to care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Liverpool Wheelchair Service

Lifehouse, summer Road, Brunswick Business Park

Liverpool

L3 4BL

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)