Mersey Care NHS Foundation Trust

Workforce Officer

The closing date is 11 June 2025

Job summary

This is an exciting opportunity for a motivated and ambitious individual with an operational understanding of ESR to join the Workforce Directorate at Mersey Care.

As a Workforce Information Officer, you will play a vital role in maintaining ESR , ensuring the accuracy and integrity of workforce data and producing essential reports. The postholder will support Workforce colleagues delivering invaluable support by providing data through running a range of reports in Business Intelligence (BI) and downloading into a format such as Excel that can be used by the wider team. Additionally, you will be highly numerate, detail-oriented, and have strong analytical skills alongside a strong working knowledge of data.

You will collaborate with various departments in the trust, to deliver high-quality workforce information that supports organisational goals.

The nature of this role means it can be a hybrid role working at home as well as spending sometime in the office.

Shortlisting Planned for: 12th June 2025

Interviews Planned for: 19th June 2025

Main duties of the job

If you currently work within the NHS in a similar role within Workforce or Business Intelligence utilising ESR, perhaps looking to progress or are seeking a new challenge then this role could be just what you are looking for. This is your chance to work in alongside Workforce colleagues as well as linking in with Business Intelligence teams.

Collaborate with the team to elevate workforce information provision, ensuring alignment with statutory requirements and organisational objectives. Dive into high-level, complex data analytics, to drive strategic decision-making, providing pivotal information that will contribute to the success of projects.

Key to production of high-level data, is the assurance that the information is accurate and analytical work is of the highest quality, which will form part of your role.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

350-TWSS7205379

Job locations

Hollins park

Warrington

WA2 8WA


Job description

Job responsibilities

Please refer to the job description and person specification for more information about this role (attached to advert)

Job description

Job responsibilities

Please refer to the job description and person specification for more information about this role (attached to advert)

Person Specification

Qualifications

Essential

  • Educated to Degree level in a relevant Maths, IT or HR subject - or equivalent experience
  • ECDL or equivalent level of IT skills
  • Evidence of continuing personal development

Desirable

  • Post Graduate study

Experience

Essential

  • Extensive experience in a data analyst role
  • Experience of editing and creating reports
  • Experience of using ESR
  • Experience of collating and interpreting complex data for presentation.
  • Experience of Oracle Discoverer Reporting

Desirable

  • Understanding of current national NHS issues
  • Experience of working in the NHS
  • Knowledge / experience of Project Management

Skills

Essential

  • Ability to produce reports to Board level standards
  • Excellent analytical skills
  • Excellent numerical skills
  • Excellent knowledge of workforce information systems
  • Excellent communication skills - both verbally and in writing
  • Ability to work to tight deadlines with a flexible approach and a positive attitude.
  • A high attention to detail with a solution focused attitude.
  • Knowledge of NMDS requirements
  • Demonstrate a commitment to respecting and displaying the Trust Values at all times

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Person Specification

Qualifications

Essential

  • Educated to Degree level in a relevant Maths, IT or HR subject - or equivalent experience
  • ECDL or equivalent level of IT skills
  • Evidence of continuing personal development

Desirable

  • Post Graduate study

Experience

Essential

  • Extensive experience in a data analyst role
  • Experience of editing and creating reports
  • Experience of using ESR
  • Experience of collating and interpreting complex data for presentation.
  • Experience of Oracle Discoverer Reporting

Desirable

  • Understanding of current national NHS issues
  • Experience of working in the NHS
  • Knowledge / experience of Project Management

Skills

Essential

  • Ability to produce reports to Board level standards
  • Excellent analytical skills
  • Excellent numerical skills
  • Excellent knowledge of workforce information systems
  • Excellent communication skills - both verbally and in writing
  • Ability to work to tight deadlines with a flexible approach and a positive attitude.
  • A high attention to detail with a solution focused attitude.
  • Knowledge of NMDS requirements
  • Demonstrate a commitment to respecting and displaying the Trust Values at all times

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins park

Warrington

WA2 8WA


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins park

Warrington

WA2 8WA


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Strategic Lead for Workforce Operations

Cathie Brocklehurst

cathie.brocklehurst@merseycare.nhs.uk

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

350-TWSS7205379

Job locations

Hollins park

Warrington

WA2 8WA


Supporting documents

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