Pharmacy Support Worker Higher Level – Stores and Procurement

Mersey Care NHS Foundation Trust

The closing date is 05 May 2025

Job summary

This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team's expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.

The Medicines Management team is well-established with a track record in delivering outcomes, our pharmacy support workers are key to ensuring this happens. The service supports physical health, mental health and community care across a large geographical footprint.

We are looking for enthusiastic, flexible and motivated individuals to join our team of pharmacy support workers. We have a vacancy for a permanent position as a higher level pharmacy assistant in our pharmacy stores and procurement service based at Maghull Health Park and supporting our clinical services across the Mersey Care footprint.

Main duties of the job

The stores and procurement team assists in the efficient and economical running of the pharmacy service by the maintenance of defined stock levels of pharmaceutical products within the pharmacy department and ensures the receipt, storage and supply of medicines in line with regulatory standards.

The successful candidates will support the smooth running of the service ensuring that medication is ordered and audited safely and accurately and in a timely manner. The post holder will be actively involved in undertaking audit in line with the safe and secure handling of medicines standards. You will be required to undertake a broad range of duties and full training will be provided.

You will be part of an expanding team of highly professional and dedicated staff whose aim is to provide an excellent, patient focused service.

This role would suit someone who is committed to providing high quality patient focused care utilising excellent communication and interpersonal skills to work within a large team.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

350-TWS7017632-A

Job locations

Medicines Management Building, Maghull Health Park

Maghull

L31 1HW


Job description

Job responsibilities

For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification.

These posts are based within our main Medicines Management Building at Maghull Health Park, however you may be required to work at other trust locations.

The post-holder will be obliged to participate in our seven day medicines supply service in line with the hours of operation.

Job description

Job responsibilities

For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification.

These posts are based within our main Medicines Management Building at Maghull Health Park, however you may be required to work at other trust locations.

The post-holder will be obliged to participate in our seven day medicines supply service in line with the hours of operation.

Person Specification

Qualifications

Essential

  • NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge

Desirable

  • Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience

Essential

  • Experience of dealing with the public
  • Demonstrates an interest in Pharmacy
  • Demonstrates an understanding of good time management skills
  • Understands the need for written policies and procedures
  • Has an understanding of the need for patient confidentiality

Desirable

  • Work experience in a pharmacy.

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential

  • Excellent organisational skills
  • Ability to multitask and change from one job to another frequently, working both independently and as part of a team
  • Demonstrable IT skills
  • Excellent communication skills - written - verbal - listening
  • Ability to work under pressure
  • Customer care skills
  • Ability to prioritise workload and manage time effectively to meet specified deadlines
  • Excellent inter-personal skills
  • Ability to perform basic mathematical calculations in relation to work
  • Good time management
  • Ability to meet deadlines
  • Ability to travel between different sites
  • Ability to work individually and to work as a team player
  • Ability to work flexibly
  • Pro-active and displays initiative
  • Problem solving skills
  • Willingness and self-motivation to learn
  • Ability to deal with frequent interruptions
  • Ability to deal effectively with telephone enquiries
  • Attention to detail and a responsible attitude towards quality and accuracy
  • Professional manner
Person Specification

Qualifications

Essential

  • NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge

Desirable

  • Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience

Essential

  • Experience of dealing with the public
  • Demonstrates an interest in Pharmacy
  • Demonstrates an understanding of good time management skills
  • Understands the need for written policies and procedures
  • Has an understanding of the need for patient confidentiality

Desirable

  • Work experience in a pharmacy.

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential

  • Excellent organisational skills
  • Ability to multitask and change from one job to another frequently, working both independently and as part of a team
  • Demonstrable IT skills
  • Excellent communication skills - written - verbal - listening
  • Ability to work under pressure
  • Customer care skills
  • Ability to prioritise workload and manage time effectively to meet specified deadlines
  • Excellent inter-personal skills
  • Ability to perform basic mathematical calculations in relation to work
  • Good time management
  • Ability to meet deadlines
  • Ability to travel between different sites
  • Ability to work individually and to work as a team player
  • Ability to work flexibly
  • Pro-active and displays initiative
  • Problem solving skills
  • Willingness and self-motivation to learn
  • Ability to deal with frequent interruptions
  • Ability to deal effectively with telephone enquiries
  • Attention to detail and a responsible attitude towards quality and accuracy
  • Professional manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Medicines Management Building, Maghull Health Park

Maghull

L31 1HW


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Medicines Management Building, Maghull Health Park

Maghull

L31 1HW


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Pharmacy Technician Team Leader

Sean Keown

sean.keown@merseycare.nhs.uk

01512506061

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

350-TWS7017632-A

Job locations

Medicines Management Building, Maghull Health Park

Maghull

L31 1HW


Supporting documents

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