Network Engineer

Mersey Care NHS Foundation Trust

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Job summary

Position - IT Operations Voice & Data Engineer

Band 5 Network Engineer

Full time 37.5 Hours per week

Are you an experienced Network Engineer looking to advance your career within the NHS? We have an exciting opportunity for a talented digital professional to join our team.

As a Network Engineer, you will play a key role in enabling patient care through the provision of a secure and reliable digital network infrastructure and services.

You will be responsible for designing and implementing network solutions, maintaining network security, and providing technical support and troubleshooting when required.

In this role, you will have the opportunity to work with state-of-the-art technologies, such as network automation, VoIP, wireless, and SD-WAN. You will also collaborate with other IT teams and stakeholders to deliver integrated solutions that meet the needs of the NHS organisations we support.

This post will require the successful candidate to be able to travel frequently between sites in the course of performing duties.

Main duties of the job

Key responsibilities include:

Managing network infrastructure and services to meet NHS requirements

Providing expert technical support for network services

Ensuring network security and compliance with relevant policies and standards

Identifying and resolving network issues to minimize downtime and optimize performance

Collaborating with other IT teams and stakeholders to deliver integrated solutions.

To succeed in this role, you should have:

Experience as a Network Engineer, preferably with knowledge of Cisco network technologies

A solid understanding of network security best practices

Strong analytical and problem-solving skills, with the ability to work under pressure

Excellent communication and interpersonal skills, with the ability to build relationships with colleagues and stakeholders at all levels

A basic understanding of designing and implementing network solutions in a complex network environment.

In return for your skills and experience, we offer a competitive salary, a generous benefits package, and the opportunity to work with cutting-edge technologies in a dynamic and supportive environment where you can make a real impact on patient care.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-TWS7040994

Job locations

Saturn House

Knowsley Business Park, School Lane

Liverpool

L34 9GJ

Job description

Job responsibilities

To provide 3rd line support in the operational management, implementation, and maintenance of voice and data communication networks within the appropriate networks team assisting in the provision of continuous and acceptable service to all end users.

Accurate, concise recording of Incident actions within the Service

To provide support in delivering cabling requirements to provide long term resilient infrastructures capable of supporting the joint needs for data and Telecommunications.

To provide support in the enforcement of policies and procedures covering security and integrity of the Trusts communication systems and networks to protect against unauthorised access or loss of revenue through system fraud.

The post holder is accountable to the Network lead for the site but works closely with the Voice & Data Manager within Informatics Merseyside and wider IM operational and account teams

To carry out the installation and commissioning of network equipment involving some complex work with tools, some lifting of heavy equipment and requiring significant keyboard skills to ensure accuracy when programming this. Occasionally this will involve working in dirty and difficult areas

Job description

Job responsibilities

Accurate, concise recording of Incident actions within the Service

To provide support in delivering cabling requirements to provide long term resilient infrastructures capable of supporting the joint needs for data and Telecommunications.

The post holder is accountable to the Network lead for the site but works closely with the Voice & Data Manager within Informatics Merseyside and wider IM operational and account teams

Person Specification

Qualifications

Essential

Working towards Cisco Certified Network Associate or equivalent knowledge voice/data networks knowledge and experience.
Relevant first degree or equivalent experience

Experience

Essential

Specialist knowledge and experience in telecoms and/or data networks and systems
Experience of being responsible for financial or physical assets, particularly the management of contractors.

Desirable

Knowledge of Cisco networking

Communications

Essential

Ability to communicate complex issues with staff at appropriate levels within the Health Informatics Service, its Partner Organisations and with service providers, service users, and professional bodies outside of the Health Informatics Service. To train and instruct others in the use of network services.

Person Specification

Qualifications

Essential

Working towards Cisco Certified Network Associate or equivalent knowledge voice/data networks knowledge and experience.
Relevant first degree or equivalent experience

Experience

Essential

Specialist knowledge and experience in telecoms and/or data networks and systems
Experience of being responsible for financial or physical assets, particularly the management of contractors.

Desirable

Knowledge of Cisco networking

Communications

Essential

Ability to communicate complex issues with staff at appropriate levels within the Health Informatics Service, its Partner Organisations and with service providers, service users, and professional bodies outside of the Health Informatics Service. To train and instruct others in the use of network services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.