Support Time Recovery Worker

Mersey Care NHS Foundation Trust

Information:

This job is now closed

Job summary

Crisis Resolution Home Treatment team are currently looking to recruit band 3 support workers to the team. CRHT operates on a 24 hour, 7 day a week basis.

CRHT offers to provide intensive home support to services users as an alternative to hospital admission.

CRHT work collaboratively with a variety of services to support service users at home CRHT is based in Broadoak Unit and will cover Liverpool and Sefton areas.

The post holder will be expected to work on a rotational shift basis in accordance with service demands, this includes working weekends and night shifts.

Main duties of the job

The post holder will work to assist with the continuity of care for service users within the appropriate care setting. The post holder will work from the community environment.

The post holder will provide Support, give Time to an allocated group of service users and aim to promote Recovery predominantly within the community environment

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

24 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC6850784-A

Job locations

Broadoak Unit

Liverpool

L14 3PJ


Job description

Job responsibilities

Facilitate and support the development of appropriate personal care

Facilitate and support self help, communication and social skills acquisition

Assist and promote independence with activities of daily living

Facilitate a service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting

Promote social inclusion through developing opportunities in areas such as employment, volunteering and education.

Participate in the implementation of specific programmes of care or therapy to develop and enhance socially appropriate adaptive behaviours under the supervision of qualified staff

Participate in regular supervision, engage in reflective practice and be committed to continued development

Provide information to enable the effectiveness of care to be evaluated.

Ensure appropriate records are maintained under the direction of the qualified practitioner.

Contribute to the involvement of Service Users, and carers/relatives in the delivery of care

Provide reassurance and support to service users and carers/family

Work collaboratively within the Care team to ensure that Service Users needs are met

Recognise and respond appropriately to urgent and emergency situations

Contribute to the development of services

Contribute to the effective and efficient use of resources

Help to identify early signs of relapse as described within the care plan and alert the appropriate staff involved in the service users care.

Understand and adhere to Trust policies, procedures and clinical guidelines

Report any concern regarding Service User care to the Qualified Practitioner

Contribute to service improvement initiatives to enhance quality of Service User care

Participate in Service User and public involvement activities

Support individuals equality, diversity and rights

Participate in Serious Untoward Incident investigations/reviews as required

Job description

Job responsibilities

Facilitate and support the development of appropriate personal care

Facilitate and support self help, communication and social skills acquisition

Assist and promote independence with activities of daily living

Facilitate a service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting

Promote social inclusion through developing opportunities in areas such as employment, volunteering and education.

Participate in the implementation of specific programmes of care or therapy to develop and enhance socially appropriate adaptive behaviours under the supervision of qualified staff

Participate in regular supervision, engage in reflective practice and be committed to continued development

Provide information to enable the effectiveness of care to be evaluated.

Ensure appropriate records are maintained under the direction of the qualified practitioner.

Contribute to the involvement of Service Users, and carers/relatives in the delivery of care

Provide reassurance and support to service users and carers/family

Work collaboratively within the Care team to ensure that Service Users needs are met

Recognise and respond appropriately to urgent and emergency situations

Contribute to the development of services

Contribute to the effective and efficient use of resources

Help to identify early signs of relapse as described within the care plan and alert the appropriate staff involved in the service users care.

Understand and adhere to Trust policies, procedures and clinical guidelines

Report any concern regarding Service User care to the Qualified Practitioner

Contribute to service improvement initiatives to enhance quality of Service User care

Participate in Service User and public involvement activities

Support individuals equality, diversity and rights

Participate in Serious Untoward Incident investigations/reviews as required

Person Specification

Knowledge/ Experience

Essential

  • Ability to function effectively as a team member.
  • Experience of working with persons within the appropriate care setting and their carers.
  • An understanding of the organisation of nursing care
  • Basic understanding of NHS issues

Desirable

  • Basic awareness of the Mental Health Act
  • Safeguarding children/ vulnerable adults guidelines
  • Overview and knowledge of acute mental health related issues

Qualifications

Essential

  • NVQ 3 or equivalent level of experience within a care setting

Skills

Essential

  • Ability to communicate and engage with Service Users.
  • Able to present factual information and refer questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
  • Ability to work alone in a range of community environment

Desirable

  • IT skills
  • Venepuncture training
  • First Aid
  • CPR training

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Person Specification

Knowledge/ Experience

Essential

  • Ability to function effectively as a team member.
  • Experience of working with persons within the appropriate care setting and their carers.
  • An understanding of the organisation of nursing care
  • Basic understanding of NHS issues

Desirable

  • Basic awareness of the Mental Health Act
  • Safeguarding children/ vulnerable adults guidelines
  • Overview and knowledge of acute mental health related issues

Qualifications

Essential

  • NVQ 3 or equivalent level of experience within a care setting

Skills

Essential

  • Ability to communicate and engage with Service Users.
  • Able to present factual information and refer questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
  • Ability to work alone in a range of community environment

Desirable

  • IT skills
  • Venepuncture training
  • First Aid
  • CPR training

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Broadoak Unit

Liverpool

L14 3PJ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Broadoak Unit

Liverpool

L14 3PJ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Team Manager

Alice Broadbent

alice.broadbent@merseycare.nhs.uk

Date posted

24 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC6850784-A

Job locations

Broadoak Unit

Liverpool

L14 3PJ


Supporting documents

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