Job summary
** Maternity Cover**
Mersey Care NHS Foundation Trust is offering an exciting opportunity for highly motivated and experienced administrator, based at Riverside Centre for Health. The role forms an integral part of the administrative & secretarial function required to support the Nutrition and Dietetics team.
The successful candidate must be proficient in using Microsoft packages, particularly Word & Excel. The post holder must have excellent communication skills both verbally and written to effectively communicate with patients, staff at all levels within the organisation and external partners.
Full training on NHS systems will be provided.
If this role appeals to you and you feel you have the experience and skills to meet the requirements specified in the job description, we would like to hear from you.
Main duties of the job
To provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks.Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
To provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks.
Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
Organise the diaries and commitments of managers, including scheduling of meetings, conferences, including making catering and travel arrangements when necessary.
Attend weekly meetings, take notes prepare agendas and other papers as required.
Sort and prioritise mail for the team dealing with all correspondence confidentially.
Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed or action is taken.
Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.
Ensure provision of secretarial/ administrative support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.
Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.
Undertake delegated tasks and prepare reports including PowerPoint presentations for appropriate managers.
Supervise others, planning their workload and dealing with any issues that they may have.
Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise.
Ensure timesheets are recorded appropriately, in a timely and accurate manner.
The post holder shall as necessary provide cover for and undertake duties of absent colleagues
The post holder shall follow all the policies and procedures of the organisation
Job description
Job responsibilities
To provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks.
Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
Organise the diaries and commitments of managers, including scheduling of meetings, conferences, including making catering and travel arrangements when necessary.
Attend weekly meetings, take notes prepare agendas and other papers as required.
Sort and prioritise mail for the team dealing with all correspondence confidentially.
Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed or action is taken.
Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.
Ensure provision of secretarial/ administrative support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.
Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.
Undertake delegated tasks and prepare reports including PowerPoint presentations for appropriate managers.
Supervise others, planning their workload and dealing with any issues that they may have.
Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise.
Ensure timesheets are recorded appropriately, in a timely and accurate manner.
The post holder shall as necessary provide cover for and undertake duties of absent colleagues
The post holder shall follow all the policies and procedures of the organisation
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent or equivalent work based experience
- RSA 1/2/3 type writing or equivalent, or equivalent work based experience
Desirable
- NVQ Level 2 Business Administration
Knowledge/Experience
Essential
- Computer Literate
- Ability to develop and maintain databases
- Microsoft Office (Word, Excel)
Desirable
- Minute taking
- Online ordering systems
Skills
Essential
- Computerised information systems
- Keyboard / Word Processing / Data Input
- Good communicator (verbal/written)
- Good organisational and interpersonal skills
Desirable
- Demonstrable knowledge of supervising other secretarial/administrative staff
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent or equivalent work based experience
- RSA 1/2/3 type writing or equivalent, or equivalent work based experience
Desirable
- NVQ Level 2 Business Administration
Knowledge/Experience
Essential
- Computer Literate
- Ability to develop and maintain databases
- Microsoft Office (Word, Excel)
Desirable
- Minute taking
- Online ordering systems
Skills
Essential
- Computerised information systems
- Keyboard / Word Processing / Data Input
- Good communicator (verbal/written)
- Good organisational and interpersonal skills
Desirable
- Demonstrable knowledge of supervising other secretarial/administrative staff
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
