Job summary
We are currently recruiting caring, compassionate Bank Health Care Support Workers to support our patients and service users within our Inpatient Mental Health Services.
We are keen to receive applications from experienced Health Care Assistants, who are considerate, supportive individuals who listen and care.Our Bank is a register of healthcare professionals, who support the clinical teams across the Trust, providing short term adhoc cover during times of short staffing or increased clinical commitments.As a bank worker you will be able to undertake work assignments within a comprehensive range of mental health services.Successful applicants will receive good rates of pay, work within a highly supportive environment and be able to work a variety of shifts, predominantly early and late shift patterns.
Main duties of the job
Under the supervision of a qualified practitioner the post holder will implement a range of individual and group activities. The post holder will be required to use their initiative when working independently on the wards and are expected to report any clinical progress or change to a qualified practitioner.
The post holder will work to assist with the continuity of care for service users on their journey through the acute service.
The post holder will demonstrate an attitude which respects and values service users' choice and works along side them and their carers to ensure they are at the centre of care planning.
The post holder will carry out assigned tasks involving direct/indirect service user care and support service users under the supervision of a qualified practitioner.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
Clinical
Under the direction of a qualified practitioner, participate in the delivery of planned care within in patient environments. The post holder will undertake a range of duties which include:
Assist in the development of personal care skills.
Assist and support in self-help, communication and social skills acquisition.
Assist and promote independence with activities of daily living.
Contribute to service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting.
Assist in the implementation of specific care programmers and therapies under the supervision of qualified staff.
Be committed to continued development.
Provide information to enable the effectiveness of care to be evaluated.
Ensure appropriate records are keep under the supervision of a qualified practitioner.
Assist in the involvement of service users and carers/relatives in the delivery of care.
Contribute to providing support to service users carers and family.
Work collaboratively with the care team to ensure service users needs are met.
Assist and respond appropriately to urgent and emergency situations.
Provide escort for service users and assist in the transfer of service users as directed.
Assist in the development of services.
Assist in the effective and efficient use of resources.
Understand and adhere to Trust policies, procedures and clinical guidelines.
Report any concern regarding service users to a qualified practitioner.
Contribute to service improvement initiatives to enhance the quality.
Assist in service user and public involvement activities.
Supports individuals equality, diversity and rights.
Participate in Serious Incident Investigations/Reviews as required
Job description
Job responsibilities
Clinical
Under the direction of a qualified practitioner, participate in the delivery of planned care within in patient environments. The post holder will undertake a range of duties which include:
Assist in the development of personal care skills.
Assist and support in self-help, communication and social skills acquisition.
Assist and promote independence with activities of daily living.
Contribute to service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting.
Assist in the implementation of specific care programmers and therapies under the supervision of qualified staff.
Be committed to continued development.
Provide information to enable the effectiveness of care to be evaluated.
Ensure appropriate records are keep under the supervision of a qualified practitioner.
Assist in the involvement of service users and carers/relatives in the delivery of care.
Contribute to providing support to service users carers and family.
Work collaboratively with the care team to ensure service users needs are met.
Assist and respond appropriately to urgent and emergency situations.
Provide escort for service users and assist in the transfer of service users as directed.
Assist in the development of services.
Assist in the effective and efficient use of resources.
Understand and adhere to Trust policies, procedures and clinical guidelines.
Report any concern regarding service users to a qualified practitioner.
Contribute to service improvement initiatives to enhance the quality.
Assist in service user and public involvement activities.
Supports individuals equality, diversity and rights.
Participate in Serious Incident Investigations/Reviews as required
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent level of experience within a care setting.
Knowledge/ Experience
Essential
- Experience of working with service users with mental health problems.
- Knowledge of Recovery model
- An understanding of the organisation of nursing care
Desirable
- Basic awareness of the Mental Health Act
- Safeguarding children/ vulnerable adults guidelines
- Overview and knowledge of acute mental health related issues
Skills
Essential
- Ability to communicate in a variety of settings with service users of varying levels of understanding
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
Desirable
- IT skills
- Venepuncture training
- First Aid
- CPR training
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent level of experience within a care setting.
Knowledge/ Experience
Essential
- Experience of working with service users with mental health problems.
- Knowledge of Recovery model
- An understanding of the organisation of nursing care
Desirable
- Basic awareness of the Mental Health Act
- Safeguarding children/ vulnerable adults guidelines
- Overview and knowledge of acute mental health related issues
Skills
Essential
- Ability to communicate in a variety of settings with service users of varying levels of understanding
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
Desirable
- IT skills
- Venepuncture training
- First Aid
- CPR training
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
