Job summary
Community Equipment Technicians play an important role in the timely discharge of patients from secondary care and the re-enablement of patients in the community who have long-term conditions. The post holder will be required to prioritise their workload according to delivery schedules, load, transport, deliver and set up equipment. Liaise and communicate effectively with members of the multi-disciplinary team.
ALL APPLICANTS MUST HOLD A VALID LICENCE WHICH INCLUDES C1 VEHICLES
Main duties of the job
Mersey Care NHS Foundation Trust is seeking to appoint a Community Technician. The post holder will be responsible for the safe installation of healthcare equipment and be able to demonstrate an effective, efficient delivery, collection and equipment repair service for community equipment, for the residents of Knowsley. The post will also require service to provide both planned and emergency deliveries and collections of community equipment.To ensure all aspects of fleet vehicles are appropriately maintained, they will also be required to undertake key holder responsibilities and work as part of a 5 day shift over a 7 day rota system providing debriefs after completion of delivery/collection schedules.The post holder will be required to undertake work in an efficient, effective and economic manner, both as an individual or as part of a team, to provide continuously improving service to our service users.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
- Prioritise workload to meet delivery schedules and facilitate hospital discharge for patients/service users
- Undertake a risk assessment of the patients/service users environment for the safe delivery and installation of equipment
- To deliver, assemble and collect equipment from peoples home addresses and complete the delivery records
- To set up and demonstrate the safe use of manual and electrical equipment to patients, service users and carers
- Communicate effectively with members of the multi-disciplinary team
- Support and deal sensitively with recently bereaved families and carers when collecting equipment
- Report any incidents or concerns to equipment co-ordinator or community equipment Manager
- Adhere to delivery schedules identified within the Knowsley terminal care pathway
- Collections - Collect used/contaminated equipment in a safe manner in compliance with infection control requirements
- Stores undertake general warehouse and storekeeping duties Advise the co-ordinator of minimum stock levels
- Cleaning of equipment - Undertake cleaning of equipment as identified in infection control and local policies
- Inspect all returned equipment for damage and carry out routine maintenance repairs as necessary. Report major defects to the co-ordinator
- To take reasonable care of the health and safety of themselves and others in the working environment and comply with instructions on safe moving and handling practices
- To attend health and safety and equipment awareness training to maintain up to date skills and knowledge
- Report any adverse incidents using Radar reports.
ALL APPLICANTS MUST HOLD A VALID LICENCE WHICH INCLUDES C1 VEHICLES
The vacancy may close if we reach sufficient applications
Job description
Job responsibilities
- Prioritise workload to meet delivery schedules and facilitate hospital discharge for patients/service users
- Undertake a risk assessment of the patients/service users environment for the safe delivery and installation of equipment
- To deliver, assemble and collect equipment from peoples home addresses and complete the delivery records
- To set up and demonstrate the safe use of manual and electrical equipment to patients, service users and carers
- Communicate effectively with members of the multi-disciplinary team
- Support and deal sensitively with recently bereaved families and carers when collecting equipment
- Report any incidents or concerns to equipment co-ordinator or community equipment Manager
- Adhere to delivery schedules identified within the Knowsley terminal care pathway
- Collections - Collect used/contaminated equipment in a safe manner in compliance with infection control requirements
- Stores undertake general warehouse and storekeeping duties Advise the co-ordinator of minimum stock levels
- Cleaning of equipment - Undertake cleaning of equipment as identified in infection control and local policies
- Inspect all returned equipment for damage and carry out routine maintenance repairs as necessary. Report major defects to the co-ordinator
- To take reasonable care of the health and safety of themselves and others in the working environment and comply with instructions on safe moving and handling practices
- To attend health and safety and equipment awareness training to maintain up to date skills and knowledge
- Report any adverse incidents using Radar reports.
ALL APPLICANTS MUST HOLD A VALID LICENCE WHICH INCLUDES C1 VEHICLES
The vacancy may close if we reach sufficient applications
Person Specification
Qualifications
Essential
- Computer literate
- Full Clean Driving Licence for Category B1 & above
Desirable
Knowledge/Experience
Essential
- Previous experience of driving delivery vehicle of 3.5 tones and above
Skills
Essential
- A good knowledge of the major access routes in and around the Merseyside area
- Good keyboard skills
- Ability to prioritise own workload
- Effective communication and interpersonal skills
- Ability to work effectively within teams
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Person Specification
Qualifications
Essential
- Computer literate
- Full Clean Driving Licence for Category B1 & above
Desirable
Knowledge/Experience
Essential
- Previous experience of driving delivery vehicle of 3.5 tones and above
Skills
Essential
- A good knowledge of the major access routes in and around the Merseyside area
- Good keyboard skills
- Ability to prioritise own workload
- Effective communication and interpersonal skills
- Ability to work effectively within teams
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
