Mersey Care NHS Foundation Trust

Administrator

This job is now closed

Job summary

This is an exciting opportunity to join our Mental Health Care Division as admin support to the Senior Leadership Team.

This role will provide full administrative support to our Mental Health Care Division based across the Trust - base will be at Hollins Park in Winwick.

The post holder will have excellent communication and organisational skills and ideally have experience in a similar role. Minute taking skills is an essential criteria for this role.

The hours are full time 37.5 hours per week, currently worked Monday to Friday 9am to 5pm.

This role does not support home working.

Main duties of the job

To provide comprehensive, efficient and effective administrative secretarial service to themulti-disciplinary team.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

03 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC6572171-A

Job locations

Hollins Park

Hollins Lane

Winwick

WA2 8WA

Job description

Job responsibilities

GENERAL

Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained.

Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public.

Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary

Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records.

Responsibility for the maintenance of client database including the collection of statistics.

Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution.

Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies.

Responsibility for petty cash being an authorised signatory for same.

To support the completion of Staff Variation Lists and payroll documentation, including medical certificates, as directed by the Team Manager, ensuring documentation is accurate and completed within designated timescales and forwarded to the Payroll Department.

Calculation of annual leave and the recording of staff absence as directed by the Team Manager in accordance with Inter-Agency Policies.

Ensure appropriate records are maintained as directed by Line Manager.

Contribute to the ordering of stationery supplies and associated procedures

Participate in the provision of cover and support to colleagues as required.

Participate in the local induction process for new staff.

Participate in serious untoward incident investigations/reviews as required.

Support individual's equality, diversity and rights.

Participate in patient and public involvement activities.

Contribute towards service improvement initiatives to enhance quality of patient care.

Provide information and support to service users/carers as appropriate.

Contribute to the continued improvement and quality of the Administrative Support Service.

Recognise and respond appropriately to urgent and emergency situations.

Contribute to the effective and efficient use of resources.

Understand and adhere to Trust policies, procedures and guidelines.

Report any concern regarding patient care to line manager.

To undertake any other delegated duties as appropriate and commensurate with the post.