Medical Workforce Manager

Job description

Job responsibilities

Medical ManagementProvide proactive strategic leadership and support to the Chief Medical Officer, Deputy Chief Medical Officers, Director of Medical Education, Associate Directors of Medical Education, Executive Director of Workforce.Lead the recruitment for the Trusts medical workforce for all non-training grade posts.Produce letters for the Chief Medical Officer detailing the outcome of the formal meetings and agreed actions.Undertake formal investigations on behalf of the Lead Employer and producing formal minutes and an outcome report that is shared with Lead Employer to enable a decision to be made.Provide HR expertise and support to the Chief Medical Officer and Deputy Chief Medical Officers for medical staff organisational change, drafting consultation papers as required.Member and active participant of senior management groups such as Medical Workforce Group and Joint Local Negotiating Group (JLNG).Responsible for providing strategic leadership to the medical workforce department ensuring that a comprehensive, proactive, and effective service is delivered.Provide specialist, expert advice and support to the Chief Medical Officer and Executive Director of Workforce on the management and implementation of the Consultant Clinical Excellence Awards process.Responsible for writing, implementing and monitoring policies and procedures relating to the employment of medical staff, including those relating to the productivity of medical staff [such as Job Planning and Rota management].Ensure the Trust has robust systems in place to monitor and report appropriately on Doctors in training working arrangements in accordance with requirements in Terms and Conditions of Service.Support the Guardian of Safe Working Hours in their role and with their quarterly and annual reports for the Board.Work with the Medical Leadership to advise on the most appropriate rota templates considering patient safety and financial implications.Manage changes to working patterns to achieve compliance with the Working Time Regulations and National Terms and Conditions of Service for junior doctors working within the Trust.Manage the exception reporting process and escalate issues as necessary to the Medical Leadership and the Guardian of Safe Working Hours. Maintain the process of managing fines attached to exception reporting as and when required.Provide specialist, expert advice and support with managing medical locum provision, minimising expenditure where possible and ensure robust systems and processes are in place.Provide proactive specialist, expert advice and training as appropriate to Deputy Chief Medical Officers, Clinical Directors and Junior Doctor Representatives on all matters of medical staff terms and conditions of service and contracts.Ensure regular audits are carried out to improve service provision.Ensure the development, implementation and ongoing monitoring of key performance indicators relating to medical staffing.Provide support to the Chief Medical Officer, Deputy Chief Medical Officers and Clinical Directors, on medical recruitment strategies and medical workforce planning, actively supporting the development of alternative service delivery and medical workforce models.Ensure additional programmed activities are monitored and appropriate governance is maintained.Ensure junior doctor rotations and recruitment to vacant and LTFT posts are managed efficiently ensuring that appropriate staffing levels are maintained.Ensure remuneration for all medical staffing is in line with current Medical and Dental Staff Terms and Conditions.To respond to any FOI requests on behalf of the Chief Medical Officer and Medical Leadership pertaining to the Medical and Dental Workforce.Job PlanningProvide specialist, expert advice and support on all aspects of job planning.Analyse workforce data from job planning as appropriate, producing reports to support and influence service delivery.Continuously review and improve the annual job planning process, working closely with the Chief Medical Officer, Deputy Chief Medical Officers and Clinical Directors to ensure all Consultants and career grade staff have job plans that are reviewed as a minimum annually and include personalobjectives and development plans.Employee RelationsProvide specialist HR support and advice to ensure that any concerns in relation to employee relations issues are managed in accordance with MHPS and the Trusts just and restorative culture approach.Ensuring there is appropriate consultation on a range of matters which relate to medical staff i.e. new contracts, changes to terms and conditions, policy development, etc.Appraisal & RevalidationProvide advice and support to the Responsible officer on medical appraisal and revalidation.Work with the Appraisal Lead and Responsible Officer to ensure that all doctors undertake an annual appraisal and are revalidated, and statutory requirements for the Responsible Officer / Trust relating to appraisal and revalidation are met, such as annual mandatory reporting of compliance.Ensure the delivery of a proactive Responsible Officer Advisory Group (ROAG) by the department and be an active member.Ensure the Trust complies with nationally agreed terms and conditions for all grades of medical staff and regularly review local terms and conditions for Trust doctors.Medical EducationTo provide strategic leadership to the medical workforce team for postgraduate and undergraduate education on behalf of and in support of the Chief Medical Officer and Director of Medical Education.To work with and support the Director of Medical Education / Associate Directors of Medical Education on medical education strategy for the Trust, including expansion of trainee doctor and medical student posts.Member and active participant of the Medical Education Board.To assist on policy and protocol development relevant to Doctors in training, Trust employed Doctors and Physician Associates (PAs) with a Trust-wide overview.To keep abreast of the constantly changing environment of postgraduate and undergraduate medical education, as interpreted by Department of Health, Commissioners and Regulatory bodies policies and requirement.To lead on the development, implementation and ongoing management of Trust-wide quality assurance processes which support the effective training of students, trainees and Trust employed doctors and CPD of career grade doctors.To work with Trust-wide Senior Managers to ensure that when changes to service delivery occur that this is reflected in the teaching of trainees/students and implement changes in the curriculum delivery.To monitor performance against the Learning and Development Agreement (LDA) with HEENW, ensuring the Trust is not in breach of contract by meeting the GMC Standards and HEE Quality Framework.To ensure that all educational aspects of the undergraduate and trainee doctors training are effectively managed and that any conflicts between education and service delivery are identified and resolved.To ensure the effective communication of policy and other educational matters with all Consultants, Managers, and other internal and external stakeholders with an interest or responsibility for Medical Education.Responsible for planning the academic programme throughout the year with the Director and Associate Directors of Medical Education and ensuring effective management and administration for events.To provide strategic leadership to the Medical Workforce team who will support the Director of Medical Education and Educational Leads in ensuring the delivery of appropriate teaching in all specialities for all grades of trainee doctors and medical students.To lead on a programme of educator development in line with the HEE Quality Framework and responsible for the monitoring of the implementation of the Trainer Standards for Educational and Clinical Supervisors throughout the Trust. Ensure appropriate monitoring of compliance by supervisors is collated and non-compliance escalated to the DME.To be point of contact and manage relationships with internal personnel associated with the training of Trainees and Undergraduate Students including Undergraduate and Postgraduate Tutors and Educational and Clinical Supervisors.To be point of contact and manage relationships with external personnel associated with the training of Trainees and Undergraduate Students including GMC, HEENW, Royal Colleges and Universities.To offer high level management of sensitive information and issues in a timely and effective manner; offering specialist expert advice, including HR advice, and support as needed.To lead on the quality assurance of the service by overseeing the timetable of regular audits in order to assess the service provision and implement, or make recommendations, for improvements where applicable.Active member of the North West Medical Education Managers forum meetings and develop networks with other Medical Education Managers to improve/share best practice.To represent Medical Education at senior committee meetings internal and external to the Trust.Act as primary liaison to provide direction and support to ensure the quality assurance monitoring visits by regulatory bodies are organised as required. This includes the arrangements for the visit as well as all required documentation to be made available and responsibility for ensuring allrecommendations made following these visits are responded to as required and changes implemented and audited.Responsible for leading on the completion of the HEE / University LEP/SAR reports annually and monitoring throughout the year any changes that need implementing.Financial ManagementWill be the budget holder for all Medical Workforce services.Responsible for budget setting with the finance department for the Medical Workforce budget.Analyse detailed tariff funding and expenditure and associated budgets for undergraduate and postgraduate medical staff.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent experience
• Specialist medical staffing and/or medical education expertise gained through working as a senior expert over a number of years
• Evidence of CPD

Desirable

• Qualification in management
• Project management qualification
• Relevant Master's Degree level qualification
• CIPD Graduate Membership or equivalent experience

Knowledge/ Experience

Essential

• Ability to work autonomously and make independent decisions
• Experience of providing advice and support to executives, managers and staff on Medical workforce and / or Medical education issues
• Knowledge of HR policies and processes
• Evidence of management at a strategic level in a complex environment with diverse situations and issues
• Evidence of successfully defining, managing and leading change initiatives to support organisational changes
• Evidence of managing and leading a team
• Experience of effective budget management, including financial reporting, achieving financial targets and service improvement
• Evidence of building working relationships across various stakeholder groups e.g. the BMA, Royal Colleges, Lead Employer etc
• Evidence of management development

Desirable

• Contribution to workforce plans
• Electronic job planning and appraisal systems and reports
• Project Management experience

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Skills

Essential

• Presentation/ writing skills
• IT skills
• Budgeting skills
• Ability to produce and present reports to a high level and for a broad range of audience
• Negotiation and influencing skills
• Strong management and leadership skills, able to articulate and communicate a clear vision
• Analytical and problem-solving skills
• Able to analyse and solve highly complex problems and develop optional solutions which are practical, taking into account different perspectives
• Able to interpret internal policies and employment law in relation to medical workforce issues
• Able to convey ideas and advice clearly and concisely
• Ability to remain calm and focussed under pressure
• Excellent communication skills including the ability to receive sensitive or contentious information
• Personal resilience and drive to succeed - self-motivated to achieve against targets
• Able to build credible and influential working relationships at all levels within and outside the organisation
• Ability to work with unpredictable situations and under pressure and to tight deadlines
• Planning and organising - prioritise effectively, keeps a track of workload, and meets deadlines
• Analysing and evaluating - reflects on information, identifies key issues, and reaches logical conclusions
• Decision making - Ability to work unsupervised and use own initiative to make decisions that are appropriate to the situation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins Park

Warrington

WA2 8WA

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)