Medical Transcriptionist Team Leader

Mersey Care NHS Foundation Trust

This job is now closed

Job summary

An exiting opportunity has arisen for a Medical Transcriptionist Team Leader to join our Administrative Team based at Norris Green Community Hub

The post holder will provide support to Consultants and Junior Medical Doctors in the Learning Disability Team .

Successful applicants will be able to organise their own workload and co-ordinate workload activities with within the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Main duties of the job

The post holder's main duties will include planning, organising, directing and co-ordinating the work of the identified service.

The post holder will be expected to work with the minimum of supervision. They will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient and effective manner.

It is essential that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

02 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC5941912

Job locations

Norris Green Community Hub

Falklands Approach

Norris Green

L11 5BS

Job description

Job responsibilities

Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential along with possession of the AMSPAR certificate.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

AMSPAR Diploma or equivalent experience.
RSA III or equivalent.

Desirable

Knowledge and experience of Microsoft Office products

Experience

Essential

Experience of working in a health care setting.
Experience of information systems

Desirable

Supervisory/management experience
Previous experience as a medical secretary.
Experience/knowledge of people experiencing mental health issues.

Knowledge and Skills

Essential

Excellent communication skills both verbally and non-verbally
Ability to demonstrate excellent customer service delivery
Demonstrate the ability to organise own duties and prioritise tasks within agreed timescales
Excellent organisational skills.
Knowledge of Medical terminology
Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
Audio typing skills.
Ability to maintain confidentially
Ability to deal with difficult situations.

PERSONAL ATTRIBUTES

Essential

Flexible working approach.
Self motivated.
Professional attitude.
Ability to adhere to strict deadlines.
Possess a caring, compassionate and empathic attitude.
Able to meet the Trust's professional standards e.g. dress code, customer care.
Ability/willingness to undergo further training as necessary.

Other

Essential

Able to meet the Trust's professional standards, e.g. dress code, customer care
Willingness to undergo further training as necessary

Person Specification

Qualifications

Essential

AMSPAR Diploma or equivalent experience.
RSA III or equivalent.

Desirable

Knowledge and experience of Microsoft Office products

Experience

Essential

Experience of working in a health care setting.
Experience of information systems

Desirable

Supervisory/management experience
Previous experience as a medical secretary.
Experience/knowledge of people experiencing mental health issues.

Knowledge and Skills

Essential

Excellent communication skills both verbally and non-verbally
Ability to demonstrate excellent customer service delivery
Demonstrate the ability to organise own duties and prioritise tasks within agreed timescales
Excellent organisational skills.
Knowledge of Medical terminology
Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
Audio typing skills.
Ability to maintain confidentially
Ability to deal with difficult situations.

PERSONAL ATTRIBUTES

Essential

Flexible working approach.
Self motivated.
Professional attitude.
Ability to adhere to strict deadlines.
Possess a caring, compassionate and empathic attitude.
Able to meet the Trust's professional standards e.g. dress code, customer care.
Ability/willingness to undergo further training as necessary.

Other

Essential

Able to meet the Trust's professional standards, e.g. dress code, customer care
Willingness to undergo further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.