Support Medical Secretary

Mersey Care NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen at Moss House Hub, Garston, for a highly motivated and enthusiastic part-time Support Medical Secretary to join our Administrative Team. This role will be supporting consultants / clinicians and their medical team within the General Adult Community Mental Health Team.

The post holder will provide a comprehensive and professional secretarial support service to an excellent standard, ensuring a high level of accuracy to the Mental Health Care Division.

The post holder is expected to work closely with the services to type clinical correspondence in a timely manner.

The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.

The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to providesupport to different specialities.He/she will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.

Shortlisting date is planned for 27th February 2023

Interview date is planned for 6th March 2023

Main duties of the job

The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.

Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.

The successful candidate will have excellent interpersonal skills and a friendly telephone manner.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Date posted

19 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

350-MEN5023039-H

Job locations

Moss House Hub

Garston

Liverpool

L19 2NA

Job description

Job responsibilities

Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to at least RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential and possession of the AMSPAR certificate desirable.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

RSA111 or equivalent
Knowledge and experience of Microsoft Office

Desirable

AMSAPAR Diploma or equivalent experience

Knowledge/Experience

Essential

Experience of working as a medical secretary
Experience of information systems
Knowledge of medical terminology
Professional , caring , compassionate and empathic attitude

Desirable

Experience/knowledge of people experiencing mental health issues
Experience of working in a health care setting

Skills

Essential

Excellent communication skills both verbally and non verbally
Excellent organisational skills
Audio typing skills
Ability to maintain confidentiality
Ability to demonstrate excellent customer service delivery
Ability to organise own duties and prioritise tasks within agreed timescales
Ability to undergo further training as necessary
Ability to uphold Trusts professional standards

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet

Person Specification

Qualifications

Essential

RSA111 or equivalent
Knowledge and experience of Microsoft Office

Desirable

AMSAPAR Diploma or equivalent experience

Knowledge/Experience

Essential

Experience of working as a medical secretary
Experience of information systems
Knowledge of medical terminology
Professional , caring , compassionate and empathic attitude

Desirable

Experience/knowledge of people experiencing mental health issues
Experience of working in a health care setting

Skills

Essential

Excellent communication skills both verbally and non verbally
Excellent organisational skills
Audio typing skills
Ability to maintain confidentiality
Ability to demonstrate excellent customer service delivery
Ability to organise own duties and prioritise tasks within agreed timescales
Ability to undergo further training as necessary
Ability to uphold Trusts professional standards

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.