Job summary
This is an exciting opportunity for a Registered Mental Health Practitioner to come and join our newly formed Mental Health Triage and Response Team. This will be a dynamic and responsive team working alongside the existing and Parliamentary award winning Street Car Triage Service. The Registered Mental Health Practitioner will assist with the coordination and management of Section 136 across the Mersey Care footprint, this will include the consultation and coordination process for identifying Places of Safety; this will be the via the trust professionals line. You will also provide an immediate response via the Street Triage Cars to emergency mental health incidents with partners including Merseyside and Cheshire Police, NWAS, and British Transport Police.
The aim of the Mental Health Triage and Response Team is to support service users and emergency services in line with the "Right Care Right Person" initiative. This will ensure the timely response to service users in mental health crisis and support positive, responsive outcomes. You will oversee the coordination of the Section 136 process ensuring that the service user receives a high standard of care in an appropriate health setting.
Main duties of the job
The role of the Registered Mental Health Practitioner within the Mental Health Triage and Response Team will include providing a response to emergancy mental health incidents via Street Triage Car and also the management of Section 136 including the identification and operationalisation of the identified Places of Safety . You will be the first point of contact and work collaboratively alongside Support Workers and also with Merseyside and Cheshire Police colleagues, British Transport Police and NWAS colleagues. You will also need to develop effective working relationships with Local Authorities, Acute Trust colleagues and Mental Health Services. The Mental Health Triage and Response Team will support service users presenting in crisis and ensure that their needs are met within the identified Places of Safety and assist with a timely assessment and plan.
You will need to demonstrate the ability to effectively communicate, problem solve, assess and formulate risk management plans, support and implement positive outcomes for the service user. A high standard of clinical documentation and clear understanding of trust policy and procedures is essential for this role. In addition an extensive knowledge of the Mental Health Act (1983) and Mental Capacity Act (2005) is also needed.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Participate in regular clinical and managerial supervision as per Trust policy.
Participate in supervision to monitor standards of service user care and documentation.
Assist with screening and telephone triage of referrals, prioritizing as appropriate. Provide information for referrers, service users and carers.
Formulate, contribute and participate in the development and implementation of specialist assessments, including risk, with patients requiring crisis care.
Formulate and deliver plans of care as appropriate in collaboration with the multi- disciplinary team
Carry out generic and specialist assessments including risk with patients requiring crisis care.
Provide short-term evidence based practices and fixed term interventions
Support the delivery of education and self-help materials within a variety of locations.
Develop and maintain effective working partnerships with services in other statutory and non-statutory organisations.
Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.
Ensure the clinical environment is conductive to promote service users health, safety and well-being, thereby preserving and respecting each services users personal dignity, privacy, religious and cultural beliefs.
Ensure record keeping is in accordance with Professional and Trust standards.
Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC Code of Professional Conduct and Trust Medicines Code.
Work in a professional and collaborative manner with the Multi- disciplinary Team.
Participate and promote positive intra-agency working.
Participate and assist in setting standards of service user care based on sound research findings and evidenced based practice.
Job description
Job responsibilities
Participate in regular clinical and managerial supervision as per Trust policy.
Participate in supervision to monitor standards of service user care and documentation.
Assist with screening and telephone triage of referrals, prioritizing as appropriate. Provide information for referrers, service users and carers.
Formulate, contribute and participate in the development and implementation of specialist assessments, including risk, with patients requiring crisis care.
Formulate and deliver plans of care as appropriate in collaboration with the multi- disciplinary team
Carry out generic and specialist assessments including risk with patients requiring crisis care.
Provide short-term evidence based practices and fixed term interventions
Support the delivery of education and self-help materials within a variety of locations.
Develop and maintain effective working partnerships with services in other statutory and non-statutory organisations.
Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.
Ensure the clinical environment is conductive to promote service users health, safety and well-being, thereby preserving and respecting each services users personal dignity, privacy, religious and cultural beliefs.
Ensure record keeping is in accordance with Professional and Trust standards.
Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC Code of Professional Conduct and Trust Medicines Code.
Work in a professional and collaborative manner with the Multi- disciplinary Team.
Participate and promote positive intra-agency working.
Participate and assist in setting standards of service user care based on sound research findings and evidenced based practice.
Person Specification
Qualifications
Essential
- Registered on the appropriate part of the NMC register and hold a current NMC registration or holds a relevant professional qualification (to be maintained)
- Evidence of post registration study / continuing professional development e.g. Mentorship in Practice
Desirable
- Working towards master level education
Knowledge/Experience
Essential
- Experience of mentorship, supervision and co-ordination of staff.
- Experience of Care Planning process working in a multi-agency framework.
- Demonstrate a contribution to change management process
- Demonstrate experience of problem solving approaches
- Recovery model
- Mental Health Act (1983)
- Effective Care Co-ordination
- Relevant national policies and guidance
- Evidence based and reflective practice
- Mental Capacity Act
- Vulnerable Adults Procedure and Child Protection
- Safety, Privacy and Dignity Guidelines
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Demonstrate sound leadership qualities and an understanding of management styles
- Understanding of quality and change in the clinical setting
- Ability to delegate and co-ordinate
- Ability to work to deadlines
- Ability to utilise assessment skills and tools effectively
- Ability to communicate in a variety of settings
- IT skills
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Ability to develop effective interpersonal relationships with colleagues
- Effective time and workload management
- Mentorship skills and record keeping
- Ability to identify and minimise risk effectively
- Due to the nature of the post it is essential that the successful applicant has the means and the ability to travel across multiple sites throughout the Trust
Person Specification
Qualifications
Essential
- Registered on the appropriate part of the NMC register and hold a current NMC registration or holds a relevant professional qualification (to be maintained)
- Evidence of post registration study / continuing professional development e.g. Mentorship in Practice
Desirable
- Working towards master level education
Knowledge/Experience
Essential
- Experience of mentorship, supervision and co-ordination of staff.
- Experience of Care Planning process working in a multi-agency framework.
- Demonstrate a contribution to change management process
- Demonstrate experience of problem solving approaches
- Recovery model
- Mental Health Act (1983)
- Effective Care Co-ordination
- Relevant national policies and guidance
- Evidence based and reflective practice
- Mental Capacity Act
- Vulnerable Adults Procedure and Child Protection
- Safety, Privacy and Dignity Guidelines
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Demonstrate sound leadership qualities and an understanding of management styles
- Understanding of quality and change in the clinical setting
- Ability to delegate and co-ordinate
- Ability to work to deadlines
- Ability to utilise assessment skills and tools effectively
- Ability to communicate in a variety of settings
- IT skills
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Ability to develop effective interpersonal relationships with colleagues
- Effective time and workload management
- Mentorship skills and record keeping
- Ability to identify and minimise risk effectively
- Due to the nature of the post it is essential that the successful applicant has the means and the ability to travel across multiple sites throughout the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
