Job summary
We are looking to find enthusiastic and motivated IAPT Support Workers to join our step 2 team at Talking Therapies Liverpool; the NHS provider of primary care psychological therapies across the City of Liverpool.
Applications would be welcomed from those with experience of supporting people with common mental health difficulties; experience of running or supporting with the running of educational groups/courses; experience of data entry; and in promoting services/organisations.
The successful candidate will work alongside trainee and qualified Psychological Wellbeing Practitioners (PWPs); senior PWPs; and the wider Talking Therapies Liverpool leadership team to ensure the needs of the patients Talking Therapies Liverpool serves are being met.
Main duties of the job
Under the supervision of a qualified practitioner, the post holder will assist in the provision of high volume, low intensity cognitive behavioural therapy (CBT) based self-management / guided self-help interventions, to patients displaying symptoms suggestive of mild to moderate anxiety and depression.
The post holder will provide support in all aspects of the delivery of psycho-educational courses (on topics such as anxiety, depression, stress, and panic), working in conjunction with their PWP colleagues. This will include the collection and inputting of important patient data; and supporting patients through to course completion and beyond.
The post holder will also conduct telephone support sessions for patients undertaking courses, at pre-determined stages in their treatment. This will include reviews / follow-ups after course completion.
The post holder will also help to promote patient engagement, including contacting patients waiting for treatment within the service.
The post holder will also support in mental health and wellbeing events in community settings across Liverpool to promote both self-management strategies and the Talking Therapies Liverpool service.
The post holder will be responsible for organising and maintaining the supply of the Talking Therapies Liverpool self-help literature, including expanding the range of information available to patients, will work with people from different cultural backgrounds, and should be committed to equal opportunities.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
For more information, please see the attached job description and person specification which contains further details around the specifics of the role, including the main duties and responsibilities, as well as the desired knowledge and experience from candidates.
Job description
Job responsibilities
For more information, please see the attached job description and person specification which contains further details around the specifics of the role, including the main duties and responsibilities, as well as the desired knowledge and experience from candidates.
Person Specification
Qualifications
Essential
- Evidence of further education qualification / NVQ Level 3 or equivalent in a care setting
Desirable
- Psychology or other Health and Social Care related undergraduate degree
Knowledge
Essential
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Proven relevant experience of working with people with common mental health problems
Desirable
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Knowledge of self-help materials for managing common mental health problems.
- Knowledge of medication used in anxiety and depression and other common mental health problems
- Proven relevant experience of working in Primary Care Services
- Proven relevant experience of working in a service where agreed targets in place demonstrating clinical outcomes
- Proven relevant experience of working in the local community
- Experience of offering computerised CBT packages
Skills
Essential
- Ability to manage own workload and time
- Ability to demonstrate high standards in written communication - able to write clear reports and letters
- Ability to evaluate and integrate training into practice
- Computer literate
- Excellent verbal communication skills, including telephone skills
- High level of enthusiasm and motivation.
- Ability to work within a team and foster good working relationships
- Ability to use clinical supervision and personal development positively and effectively
- Ability to work under pressure
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
Desirable
- Car driver and / or ability and willingness to travel to locations throughout the Liverpool area
- Fluent in community languages other than English
Person Specification
Qualifications
Essential
- Evidence of further education qualification / NVQ Level 3 or equivalent in a care setting
Desirable
- Psychology or other Health and Social Care related undergraduate degree
Knowledge
Essential
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Proven relevant experience of working with people with common mental health problems
Desirable
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Knowledge of self-help materials for managing common mental health problems.
- Knowledge of medication used in anxiety and depression and other common mental health problems
- Proven relevant experience of working in Primary Care Services
- Proven relevant experience of working in a service where agreed targets in place demonstrating clinical outcomes
- Proven relevant experience of working in the local community
- Experience of offering computerised CBT packages
Skills
Essential
- Ability to manage own workload and time
- Ability to demonstrate high standards in written communication - able to write clear reports and letters
- Ability to evaluate and integrate training into practice
- Computer literate
- Excellent verbal communication skills, including telephone skills
- High level of enthusiasm and motivation.
- Ability to work within a team and foster good working relationships
- Ability to use clinical supervision and personal development positively and effectively
- Ability to work under pressure
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
Desirable
- Car driver and / or ability and willingness to travel to locations throughout the Liverpool area
- Fluent in community languages other than English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
